Maintenance Supervisor

Responsibilities

• Work with the on-site team in managing all maintenance-related staff and repairs to ensure the upkeep of the property.
• Manage the make ready process to ensure apartments are prepared for move-in in a timely fashion.
• Initiate, perform & oversee maintenance projects that improve curb appeal, maintain and optimize building systems, and monitor contractor performance.
• Develop scopes of work for small improvements/services and seek out qualified contractors to bid the work.
• Manage expenses properly in accordance with owner goals and actively seek to minimize expenses regularly, through the proposal process and pricing negotiation, as well as the budgeting process.
• Develop and maintain relationships with vendors, negotiate pricing, collaborate on approved vendor list.
• Direct supervision and support for the maintenance team of 2 to 3 on a daily basis, including identifying training and development opportunities and holding the team accountable for the condition of their buildings and work areas.
• Direct the Preventative Maintenance program, ensure timely completion and thorough documentation.
• Adhere to all local, state and federal housing rules.
• Create and motivate a team that focuses on customer service and curb appeal on a daily basis.
• Other duties as assigned.
• Work on call and occasional overtime hours.

Qualifications

• Must have excellent plumbing, electrical, HVAC and carpentry knowledge.
• Previous experience with pool service and landscaping work highly preferred.
• Experience with supervising others on a residential residence.
• Extensive knowledge of residential building systems a must, including but not limited to, boilers, chillers, cooling towers, air handlers, condensing units, roof fans.
• Must have preventative maintenance experience for residential units.
• Professional building system licenses are preferred and may be required based on the building type of the assigned property.
• CFC Type II certification required.
• Proficient using maintenance related programs, Microsoft Word, Excel, email and web searches.
• Excellent communication skills, including writing, proof reading skills, and speaking.
• Ability to manage multiple projects and work assignments from a variety of staff and volunteers.
• Excellent interpersonal skills in person and by phone and email, with high professionalism.
• Successful candidates will exhibit a demonstrable passion for high quality results and a can-do attitude.
• Ability to accomplish innovative projects with little supervision.
• Fantastic customer service ethic and high expectations for quality.
• Must be able to work a flexible schedule, including evenings and weekends and on an emergency basis.

Education

• The position requires the ability to read and write English fluently, the ability to accurately perform intermediate mathematical functions, and the ability to understand and perform all on-site resident management software functions.

Professional Experience

• A minimum of three (3) years' experience in residential property management or a related field is required.

Computer Skills

• Minimum of basic knowledge of computers.
• Ability to use Outlook and OneSite.
• Intermediate knowledge of MS Word and Excel.
• Minimum of basic Internet knowledge.

Physical Demands

• Must be capable of physically accessing all exterior and interior parts of the property and amenities.
• Must be able to push, pull, lift, carry or maneuver weights of up to 50lbs. independently