Maintenance Supervisor

Key Responsibilities

• Maintain operations by overseeing daily maintenance, service requests, preventative maintenance, and emergency response.
• Document service requests accurately in property management software and ensure they are completed within established timelines.
• Lead and supervise the maintenance team, providing coaching, performance feedback, and corrective action as needed.
• Conduct daily maintenance meetings and participate in weekly on-site meetings.
• Manage timekeeping, attendance, and overtime in accordance with company policy.

Preventative Maintenance & Inspections

• Develop and maintain preventative maintenance schedules for building systems and equipment.
• Conduct routine inspections of buildings, grounds, common areas, and amenities.
• Oversee maintenance of pools, spas, access gates, landscaping, irrigation, and trash programs.
• Identify maintenance issues and implement corrective actions.

Make-Ready & Unit Turnover

• Inspect move-outs and determine the scope of work needed for make-ready repairs.
• Schedule, supervise, and perform apartment make-ready repairs.
• Track unit readiness and ensure turn timelines and budget standards are met.
• Inspect completed units prior to resident move-in and address post-move-in service needs.

Inventory, Vendors & Safety

• Manage maintenance shop operations, tools, inventory, and warranties.
• Coordinate vendors and contractors to ensure quality and cost control.
• Enforce OSHA, EPA, and company safety policies, including proper use of personal protective equipment (PPE).
• Maintain emergency vendor lists and safety documentation.

Resident Service

• Provide responsive, professional service to residents.
• Communicate maintenance timelines and updates clearly.
• Support resident satisfaction and retention initiatives.

Qualifications

• 2–3 years of hands-on maintenance experience required.
• Prior supervisory experience preferred.
• Experience with HVAC, plumbing, electrical, and building systems.
• High school diploma or GED required; Associate’s degree preferred or equivalent experience.
• EPA, HVAC, CPO, and applicable state or local certifications required.
• Valid driver’s license and proof of insurance required.

Skills & Competencies

• Strong leadership, communication, and organizational skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Customer-focused mindset with strong problem-solving abilities.
• Proficiency with maintenance tools and property management software (OneSite, Yardi, or similar preferred).
• Bilingual (English/Spanish) preferred.

Physical & Work Requirements

• Ability to lift up to 100 pounds.
• Ability to stand, walk, climb ladders, and perform repetitive tasks.
• Work indoors and outdoors in varying weather conditions.
• Exposure to chemicals, mechanical equipment, and residential environments.
• Occasional travel may be required.

About the Role

The Maintenance Supervisor is responsible for overseeing all maintenance operations and ensuring the physical integrity, safety, and appearance of the community. This role leads the maintenance team, manages service requests, preventative maintenance, apartment make-readies, and vendor coordination, while maintaining compliance with safety standards, budgets, and company policies. The Maintenance Supervisor plays a key role in delivering timely service and supporting resident satisfaction.

Our Company

As an equal Opportunity Employer, we are committed to creating a diverse environment and are proud to have an inclusive culture. As a condition of employment, a satisfactory drug screen and background check are required.