Maintenance Supervisor

About the role

The Maintenance Supervisor will report to the Property Manager and provide guidance and direction to Maintenance Technician(s) and Porter(s) as applicable, as all maintenance positions report to the Property Manager. The Maintenance Supervisor will have responsibilities for the maintenance, repair, and cleanliness of apartment buildings assigned to them, which may consist of multiple locations and building types. The Maintenance Supervisor, as a key player in our operations, will ensure that their assigned apartment buildings are meticulously maintained to uphold our company and industry standards of excellence.

Responsibilities

• Perform administrative work each morning (30 minutes) as assigned by the PM or Support Center, including but not limited to prescribed online training, reviewing “My Pennrose” updates, reviewing messages from the executive team/ownership, scheduling vendors, ordering parts, participating in “Team Meetings,” etc.
• Communication and compliance with PMs, MSs, RPMs, RMMs, and Property Support Center is mandatory.
• Ensure all service requests and repairs are made correctly and promptly using the company’s mobile maintenance app.
• Lead the maintenance staff; participate in diagnosing problems and replacement and repair in areas such as HVAC, electrical, plumbing, pool, carpentry, drywall, and appliances.
• Ensure that the buildings, grounds, common areas, and vacant units are painted, cleaned, and ready for use per company guidelines. All Maintenance Supervisor and Tech positions require hands‑on, in‑house painting and cleaning.
• Oversee and complete the “make‑ready” process to prepare vacant apartment homes for leasing and new move‑ins, including pre‑move‑out inspection, creating a punch list, scheduling vendors/contractors, obtaining supplies, completing maintenance tasks, and inspecting completed work; all units shall be turned within five business days of moving out.
• Complete monthly Preventative Maintenance process as outlined in the Policy and Procedure Manual.
• Consistently prepare for Owner, Federal, State, and local inspections.
• Inspect grounds, buildings, and common areas for a clean environment.
• Remove snow from sidewalks, entryways, and other common areas as directed by a supervisor with company‑approved equipment and supplies and keep records in a company‑provided log.
• Assist Property Manager in developing the budget for repair and maintenance and capital expenses.
• Maintain an organized, clean, and safe work area.
• Comply with all Standard Operating Procedures.
• Comply with all OSHA regulations and health, safety, and environmental laws, ensuring a secure and healthy work environment.
• Communicate effectively with residents, fellow associates, vendors, and supervisors.
• Embrace the opportunity for personal growth and development by actively participating in technical training programs.
• Other tasks or duties as assigned by supervisor.

Requirements

• High School Diploma / GED; technical training certifications a plus.
• Three years of oversight of Maintenance Buildings and team members.
• Valid driver’s license, an insured vehicle, and ability to travel between properties.
• Company‑provided EPA certification required within six months of employment (Pennrose Management Company provides this certification).

Qualifications

• Preferred: EPA Certification (608 – Universal).
• Preferred: CAMT certification.

Skills

• Strong communication and interpersonal skills.
• Ability to follow compliance procedures and Standard Operating Practices.
• Technical aptitude in HVAC, electrical, plumbing, carpentry, drywall, appliances, pool maintenance.
• Organizational and budgeting assistance skills.
• Commitment to safety and OSHA compliance.
• Willingness to participate in ongoing technical training.

Pay

Pay range $28 - $32/hour depending on experience.

Schedule

• Ability to work periodic flexible hours is required.
• Ability to travel by plane and automobile is required.
• On‑call, after‑hour emergency service is required; on‑call staff must live within a minimum distance of the community for efficient response time.