Maintenance Supervisor

About the role

The Maintenance Supervisor will report to the Property Manager and provide guidance and direction to Maintenance Technician(s) and Porter(s) as applicable, as all maintenance positions report to the Property Manager. The Maintenance Supervisor will have responsibilities for the maintenance, repair, and cleanliness of apartment buildings assigned to them, which may consist of multiple locations and building types. The Maintenance Supervisor, as a key player in our operations, will ensure that their assigned apartment buildings are meticulously maintained to uphold our company and industry standards of excellence.

Responsibilities

• Perform administrative work each morning (30 minutes) as assigned by the Property Manager or Support Center, including prescribed online training, reviewing “My Pennrose” updates, reviewing messages from the executive team/ownership, scheduling vendors, ordering parts, and participating in “Team Meetings.”
• Maintain communication and compliance with Property Managers, Maintenance Supervisors, Regional Property Managers, Regional Maintenance Managers, and the Property Support Center.
• Ensure all service requests and repairs are made correctly and promptly using the company’s mobile maintenance app.
• Lead the maintenance staff; participate in diagnosing problems and replacement/repair in areas such as HVAC, electrical, plumbing, pool, carpentry, drywall, and appliances.
• Ensure that buildings, grounds, common areas, and vacant units are painted, cleaned, and ready for use per company guidelines; all Maintenance Supervisor and Tech positions require hands‑on, in‑house painting and cleaning.
• Oversee and complete the “make‑