Maintenance Supervisor

Pay

Pay range $28 – $30 per hour depending on experience.

Responsibilities

• Perform administrative work each morning (approximately 30 minutes) as assigned by the Property Manager or Support Center, including online training, reviewing “My Pennrose” updates, messages from executive team/ownership, scheduling vendors, ordering parts, and participating in team meetings.
• Maintain mandatory communication and compliance with PMs, MSs, RPMs, RMMs, and the Property Support Center; supervisor will provide undisturbed computer time.
• Ensure all service requests and repairs are completed correctly and promptly using the company’s mobile maintenance app.
• Lead the maintenance staff; diagnose problems and perform repairs/replacements in HVAC, electrical, plumbing, pool, carpentry, drywall, and appliances.
• Ensure buildings, grounds, common areas, and vacant units are painted, cleaned, and ready for use per company guidelines; all maintenance positions require hands‑on painting and cleaning.
• Oversee and complete the “make‑ready” process for vacant apartments, including pre‑move‑out inspection, punch‑list creation, vendor scheduling, supply procurement, task completion, and final inspection; units must be turned within five business days of move‑out.
• Complete the monthly Preventative Maintenance process as outlined in the Policy and Procedure Manual.
• Consistently prepare for owner, federal, state, and local inspections.
• Inspect grounds, buildings, and common areas to maintain a clean environment.
• Remove snow from sidewalks, entryways, and other common areas as directed, using company‑approved equipment and record activities in the provided log.
• Assist the Property Manager in developing budgets for repair, maintenance, and capital expenses.
• Maintain an organized, clean, and safe work area.
• Comply with all Standard Operating Procedures.
• Adhere to OSHA regulations and all health, safety, and environmental laws.
• Communicate effectively with residents, fellow associates, vendors, and supervisors.
• Participate in technical training programs to maintain and enhance personal skill levels.
• Perform other tasks or duties as assigned by the supervisor.

Requirements

• High School Diploma or GED (technical training certifications are a plus).
• Minimum three years of oversight experience for maintenance buildings and team members.
• Valid driver’s license, an insured vehicle, and ability to travel between properties.
• Company‑provided EPA certification required within six months of employment (provided by Pennrose Management Company).

Preferred Qualifications

• EPA Certification (608 – Universal).
• CAMT certification.

Working Conditions

• Ability to work periodic flexible hours.
• Ability to travel by plane and automobile.
• Ability to work at property locations within or near transitional neighborhoods.
• Physical ability to climb stairs, use elevators, bend, squat, reach overhead, and meet standard mobility and lifting requirements for property maintenance tasks.
• On‑call, after‑hour emergency service required; on‑call staff must reside within a minimum distance of the community for efficient response.
• Hands‑on repair and maintenance work constitutes the majority of duties.

Performance Metrics

• Property meets all aspects of the annual operating budget.
• Property inspection results are consistently excellent.
• Unit turnover and occupancy times improve steadily, enhancing tenant residency.
• Insurance claim work is administered timely and professionally.
• Work order and preventative maintenance completions consistently meet PMC standards.
• Property avoids insurance claims due to staff neglect.
• Resident satisfaction surveys yield consistently positive results.