Maintenance Supervisor

About the Role

Lead maintenance operations for two beautifully renovated historic Class A high-rise communities in downtown Wilmington, totaling approximately 550 luxury apartment homes. One community is still in lease-up, offering an exciting opportunity to shape the resident experience while providing strong technical guidance and leadership to a growing team. This is a highly visible role with direct ownership exposure.

Responsibilities

• Supervise, mentor, and develop a team of three maintenance technicians, with plans to expand to four.
• Create a culture of accountability, teamwork, and exceptional customer service.
• Prioritize, assign, and monitor daily work orders and preventative maintenance.
• Assist with recruiting, onboarding, and training new team members.
• Coordinate contractors and vendors while maximizing in-house repair capabilities.
• Partner closely with the Property Manager to support daily operations and capital projects.
• Oversee apartment turns, inspections, and move-in readiness.
• Ensure the overall appearance, safety, and functionality of both communities.
• Complete regular property inspections and identify preventative maintenance opportunities.
• Maintain inventory, supplies, maintenance records, and work order documentation.
• Troubleshoot and repair HVAC systems with a strong emphasis on diagnosing issues before engaging outside vendors.
• Perform appliance repairs and general maintenance troubleshooting.
• Complete plumbing, electrical, carpentry, drywall, painting, and general building repairs.
• Coordinate maintenance for boilers, fire alarm systems, generators, and other building systems.
• Participate in emergency response and rotating on-call coverage.
• Maintain OSHA and company safety standards.
• Ensure maintenance operations comply with all applicable regulations.
• Foster a safe working environment for both residents and team members.

Requirements

• 5+ years of multifamily maintenance experience.
• Previous Maintenance Supervisor, Lead Maintenance Technician, or Maintenance Manager experience.
• Strong hands-on HVAC troubleshooting and diagnostic skills.
• Appliance repair and general building maintenance expertise.
• Proven ability to lead, coach, and hold a maintenance team accountable.
• Strong organizational, communication, and customer service skills.
• Ability to prioritize multiple projects in a fast-paced environment.
• High school diploma or equivalent.

Preferred Qualifications

• Experience with luxury Class A multifamily communities or high-rise buildings.
• Experience with historic building renovations.
• Familiarity with MRI software (training provided).
• OSHA certification preferred.
• EPA 608 certification is not required; practical HVAC troubleshooting ability is more important.
• HVAC Universal certification is a plus.

Benefits

• Lead maintenance operations for two iconic renovated luxury high-rise communities.
• Work directly with ownership on highly visible assets.
• Join a growing portfolio with one community actively leasing.
• Build and strengthen an existing maintenance team through hands-on leadership.
• Minimal administrative budgeting responsibilities, allowing focus on operations and technical excellence.
• Opportunity to make an immediate impact by reducing vendor dependency and developing in-house expertise.

This is an on-site position located in Wilmington, DE.