Maintenance Supervisor

About the role

Join one of GCI’s inspiring and vibrant communities as a Maintenance Supervisor at our Legacy North Pointe residential apartment community in Raleigh, NC. We offer our employees competitive compensation and comprehensive benefits. GCI Residential is a prominent and diversified real estate development and management firm committed to offering exceptional places to live and work.

This position is empowered by the Property Manager to build and maintain a collaborative work environment while encouraging the maintenance team to consistently deliver the highest quality of customer service. Our Maintenance Supervisors are instrumental in maintaining the facility operations at their community and develop standards that have a positive impact on resident renewals and customer satisfaction.

Responsibilities

• Schedule the service support needed to maintain the overall appearance of the community and ensure safety of all residents.
• Provide technical and project direction to your team in order to manage competing priorities and deadlines.
• Utilize your troubleshooting skills to respond to a wide variety of residential service requests in a timely and professional manner.
• Prepare apartment homes for rent by performing various repairs in HVAC, electrical, plumbing, pool, carpentry, building exteriors and appliances.
• Control expenses and anticipate future maintenance needs.
• Work together with Property Manager to create and maintain a community residents are proud to call home.

Requirements

• A minimum of 3 years in multifamily apartment maintenance
• Prior supervisory experience
• Knowledge and experience repairing plumbing, electrical, carpentry items, building exteriors and appliances
• Ability to use electronic communication professionally and efficiently
• Dedication to exceeding the needs of all customers with an ability to build and maintain relationships
• Demonstrate thoroughness, self-motivation and organization when accomplishing tasks
• Ability to work a non-traditional schedule including evenings, weekends and on-call hours

Education, Licenses, And Certifications

• High School Diploma or Equivalent
• EPA certification and substantial experience in making HVAC related repairs

Benefits

• Paid vacation and holidays
• Optional health and dental insurance
• 401(k) plan
• Life insurance