Jobs · Customer Service · Virginia

Maintenance Supervisor

Fairfield Residential · Portsmouth, VA · 1 wk ago
Customer Service$28.2–$30.9/hrFull-time

About the role

Oversee and perform maintenance repairs across the property.
Schedule and monitor preventative maintenance programs.
Respond to after-hours emergencies as needed.

Responsibilities

  • Manage service requests using Yardi or similar software.
  • Maintain budgets and inventory for maintenance supplies.
  • Ensure compliance with safety and company policies.
  • Lead and develop a diverse maintenance team.
  • Provide feedback and coaching for performance improvement.
  • Deliver exceptional customer service to residents.

Requirements

  • High school diploma or equivalent required.
  • HVAC-EPA (Type II) or EPA Universal certification is required.
  • Certified Pool Operator (CPO) certification strongly preferred.
  • Three or more years’ hands-on apartment or building maintenance experience required.
  • Supervisory experience required.
  • Experience with Yardi or other property management accounting software.
  • Strong knowledge of residential plumbing, electrical, HVAC, carpentry, and appliance repair work.
  • Ability to read, write, understand and communicate in English.
  • A valid driver's license is required.

Qualifications

  • High school diploma or equivalent required.
  • HVAC-EPA (Type II) or EPA Universal certification is required.
  • Certified Pool Operator (CPO) certification strongly preferred.
  • Three or more years’ hands-on apartment or building maintenance experience required.
  • Supervisory experience required.

Skills

  • Residential plumbing, electrical, HVAC, carpentry, and appliance repair work.
  • Property management software (Yardi).
  • Leadership and supervisory skills.
  • Customer service skills.

Benefits

  • Paid time off, paid holidays and sick days.
  • Paid time off for volunteering activities (optional).
  • Matched 401(k).
  • Medical, dental & vision insurance.
  • Flexible spending account.
  • Life insurance.

Pay

The estimated rate of pay is $28.20 - $30.90 per hour. The pay range above reflects hourly rates. The pay range is a calculation based on a midpoint price. Fairfield complies with all wage and hour laws, including minimum wage and salary exempt requirements.

Schedule

This position is non-exempt; the range above reflects hourly rates.

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