Maintenance Supervisor

About the role

ELS is the ideal organization for developing a long and successful career, known for its culture of recognition and excellence.

Responsibilities

• Oversee the Maintenance & Housekeeping Departments and Employees
• Perform maintenance duties requiring technical labor skills, including plumbing, light carpentry and construction, HVAC repairs and adjustments, and appliance repair
• Work with your maintenance and housekeeping teams to ensure the community meets the company’s quality operational standards
• Manage a team of maintenance and housekeeping employees and ensure they follow safe work practices
• Interview job candidates, train new employees, conduct performance reviews, and initiate disciplinary actions and termination recommendations if necessary
• Create and implement an effective daily, weekly, and quarterly deep-cleaning program
• Proactively address property-wide aesthetics
• Inspect all common areas, amenities, RV sites, and ensure they are made guest-ready
• Review and delegate work orders in a timely manner
• Maintain and monitor the maintenance and upkeep of all community mechanical equipment, including water heaters and HVAC units in common buildings, lawn mowers, weed eaters, etc.
• Ensure that your maintenance team performs to company standards and that service requests are handled in a prompt, courteous and efficient manner
• Participate in the preparation of the annual community budget with respect to maintenance projects and capital expenditures
• Operate within your team’s approved budget and make decisions with respect to the allocation of funds within the maintenance and housekeeping department
• Communicate regularly and professionally with management and staff
• Respond to guest concerns with respect and courtesy
• Communicate with vendors and ensure proposals accurately reflect the property's needs
• Attend and participate in training programs as requested
• Absorb and assist with and attend community-sponsored activities and functions
• Help monitor capital improvement projects
• Absorb and assist with special maintenance projects
• Perform on-call emergency services as required
• Represent the community in a professional manner
• Perform other tasks as assigned by the Resort's General Manager

Qualifications

• High school diploma or equivalent
• 3+ years of direct technical work experience in applicable areas, including plumbing, carpentry, HVAC, etc.
• Previous supervisory experience
• Ability to lift up to 50 pounds and work with heavy equipment
• Valid driver’s license, good driving record and current auto insurance
• Willing to be on call for emergencies that arise after hours

Benefits

• Medical, dental, and vision plans
• A generous 401(k) employer match
• Paid vacations, holidays, and sick time