Maintenance Supervisor

About the Company

Elmington Living is a premier property management company based in Nashville, TN, specializing in managing multi-family communities through outstanding on-site management and maintenance teams. We manage over 70 affordable and conventional owned assets, committed to providing an unrivaled community experience for residents across the US.

About the Role

As the Maintenance Supervisor, you will oversee the entire maintenance process for the property, including ordering supplies, diagnosing maintenance problems, and performing service requests. You will supervise the workflow for the service staff, delegate workload, and ensure the physical condition of the property is maintained.

Responsibilities

• Supervise the workflow for the service staff and delegate workload.
• Meet and exceed budget expectations for expenditures.
• Order supplies, materials, and tools as needed.
• Diagnose problems and repair major appliances, HVAC, plumbing, electrical (when no license is required), general carpentry, pool care, and roof and gutter repairs.
• Address issues with landscaping and snow/ice removal.
• Communicate effectively with residents and coworkers, even in difficult situations.
• Perform service requests correctly and promptly.
• Operate computers and other technological devices to access email and company-utilized software.
• Successfully execute Elmington's non-negotiables for service work orders and vacant turn times.
• Maintain the physical condition of the property.
• Utilize hand tools and power tools for building maintenance and repairs.
• Respond to issues outside of normal work schedule when required.
• Accurately report all time worked by clocking in and out.
• Follow all company policies and procedures.
• Other duties as assigned.

Requirements

• Minimum 2 years of property maintenance and/or maintenance experience.
• Effective communication skills.
• HVAC or EPA Universal certification required (must obtain within 60 days of employment if not currently certified).

Qualifications

Candidates must hold at least one of the following certifications. If not currently certified, the selected candidate must obtain the required certification within 60 days of employment:

• EPA Section 608 Certification (HVAC): Required for technicians handling refrigerants in HVAC systems. Ensures compliance with federal environmental regulations.
• HVAC Certification: May include certifications such as HVAC Excellence or equivalent that validate HVAC-specific technical skills.
• Preferred Certifications:
  • OSHA 10 or OSHA 30 Certification: Demonstrates general workplace safety knowledge.
  • CPO (Certified Pool Operator): Beneficial for roles involving pool and spa maintenance.
  • Plumbing or Electrical Licenses: Depending on state requirements, advantageous for broader maintenance capabilities.

Skills

• Customer service focused.
• Proven leader, forward thinker, innovative, and driven.
• Ability to diagnose and repair HVAC, plumbing, electrical (when no license is required), general carpentry, pool care, and roof and gutter repairs.

Physical Demands and Work Environment

• Frequently sit, stand, and walk.
• Regularly required to talk or hear.
• Frequently required to use hands or fingers to handle or feel objects, tools, or controls.
• Occasionally required to climb or balance, stoop, kneel, crouch, or crawl.
• Occasionally lift and/or move up to 25 pounds.
• Vision abilities to include close vision, distance vision, peripheral vision, and the ability to adjust focus.
• Noise level in the work environment is usually moderate.
• Temperature in the workplace is typically moderate, though the ability to withstand seasonal outdoor cold and heat is necessary.

Travel Requirements

Travel up to 10% of the time.

Company Culture

At Elmington, we're creating a different kind of company. We promise we will never be ordinary, and you will be pushed to accomplish more than you ever thought possible. You will be challenged by your team leader and peers to achieve more and find better ways. Elmington is ideal for those who believe in themselves, enjoy a challenge, and appreciate working with exceptional people.