Maintenance Supervisor

Property: Tannery II – 173-Unit Affordable Housing Community (Elderly/Disabled). Full-time, 40 hours per week, benefits eligible.

Responsibilities

• Handle and coordinate routine maintenance in apartments and common areas (plumbing, electrical, painting, carpentry, etc.)
• Keep common areas clean, safe, and well-maintained
• Complete preventative maintenance to avoid larger issues
• Respond to maintenance requests and emergencies in a timely, professional manner
• Perform pool maintenance and chemical testing
• Monitor building systems (lighting, alarms, elevators, emergency systems, etc.)
• Ensure all required inspections are scheduled, completed, and documented
• Support unit turnovers to keep apartments move-in ready
• Assist with seasonal needs like snow removal and general exterior upkeep
• Oversee and manage outside vendors (cleaning, landscaping, snow removal, contractors)
• Ensure vendor work is completed properly and within scope
• Solicit bids and obtain competitive pricing for vendor services and projects
• Coordinate, schedule, and supervise vendor work on-site
• Approve and recommend vendors for hire in coordination with management
• Supervise and coordinate maintenance staff and/or subcontractors
• Assign, track, and ensure completion of work orders in REAL PAGE software
• Participate in hiring, onboarding, and training of maintenance staff when appropriate
• Provide input on performance management and staffing needs
• Review and coordinate staff schedules and payroll processes
• Be mindful of maintenance expenses and help stay within budget
• Obtain competitive pricing for supplies and vendor work
• Identify opportunities to prevent costly repairs through proactive maintenance
• Keep clear and organized records, including:
  • Work orders in Real Page software
  • Preventative maintenance schedules
  • Inspection logs (HUD, fire safety, etc.)
• Lead preparation for inspections (Mass housing, NSPIRE) and ensure ongoing compliance with all regulatory requirements
• Maintain a safe work environment and proper handling of materials
• Provide respectful and responsive service to residents
• Be patient and professional, especially when working with elderly and disabled residents
• Communicate clearly with management about ongoing needs or concerns

Requirements

• Maintenance experience in affordable housing
• NSPIRE/REAC inspection experience (preferred)
• Strong knowledge of building systems and repairs
• Organized and experienced in maintaining logs and compliance documentation
• Reliable, hands-on, and able to work independently
• Proven ability to supervise staff, manage multiple priorities, and oversee maintenance operations, including scheduling and payroll process
• Good communication and people skills
• Experience working in occupied elderly/disabled housing preferred
• Ability to lift up to 50 lbs and be active throughout the day
• Valid driver’s license and reliable transportation
• Available for on-call and emergencies