Maintenance Supervisor

Provides excellent service to residents, guests, employees and contractors.

Oversees the maintenance staff for the community.

• Ensures all maintenance team members have proper safety training, utilize proper equipment, and adhere to policies and procedures.
• Provides training to all maintenance staff members to be able to fill-in as necessary.

Schedules work orders.

Maintains the community effectively while following budget guidelines.

• Completes service request records and informs the Community Manager of any resident/property maintenance issues.
• Develops maintenance and cleaning schedule for all areas of the community including common areas, amenities, breezeways, parking lots and entrance areas.

Keeps maintenance shop in an organized and clean condition.

• Maintains an accurate inventory of all equipment and communicates to Community Manager when new supplies and/or equipment are needed.

Purchases all maintenance supplies in accordance with budgeted guidelines.

• Adheres to all government policies including OSHA and EPA guidelines.
• Reviews work with all outside contractors prior to completion.

Maintains operations and response plans for issues such as asbestos, lead, radon, and mold.

• All other miscellaneous duties as assigned.

Qualifications

• Associate degree (A. A.) or equivalent from two-year college or technical school; two years related experience and/or training; or equivalent combination of education and experience.
• Two years hands-on experience in the installation, maintenance, trouble shooting, and repair of building mechanical systems, including HVAC, plumbing and electrical systems.

Required Certificates, Licenses, Registrations

• EPA Certification (HVAC) Type 1, Universal preferred.
• City and/or State certification requirements must be met if applicable (i.e. pool operations, maintenance, electricians, etc.).
• Certified Apartment Maintenance Technician (CAMT) preferred.

Knowledge, Skills, And Abilities

• Working knowledge of electric, plumbing, HVAC and basic construction.
• Ability to read, analyze, and interpret technical procedures, and governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to solve practical problems and has the ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Ability to read and understand operating statements and budgets.
• Professional demeanor resulting from previous maintenance experience.
• Excellent customer service skills.
• Good communication and listening skills.
• Able to lead, manage and train others.
• Able to be an effective team player and interact well with others.
• Able to maintain confidentiality.
• Able to follow directions from a supervisor.
• Able to understand and follow posted work rules and procedures.
• Able to accept constructive criticism.

Physical Demands

• Work is performed in an indoor and outdoor field environment; travel from site to site; exposure to dust, grease, noise, fumes, noxious odors, gases, mechanical and electrical hazards, and all types of weather and temperature conditions.
• Primary functions require sufficient physical ability and mobility to walk, stand, and sit for prolonged periods of time; to frequently stoop, bend, kneel, crouch, crawl, climb, reach, twist, grasp, and make repetitive hand movement in the performance of daily duties; to climb unusual heights on ladders; to lift, carry, push, and/or pull moderate to heavy amounts of weight; to operate assigned equipment and vehicles; and to verbally communicate to exchange information.
• Primary functions may require working long hours and odd schedules (weekends) in order to fulfill job duties.

Working Conditions

• Requires normal range of vision to complete work.
• Requires mobility (i.e. climb stairs/ladders) to access all areas of the apartment and community.
• Requires hearing and speech to communicate with residents, vendors, supervisors and employees on a regular basis.
• Will require repetitive motion of hands/wrists while using basic maintenance hand tools.
• Requires the ability to lift up to 50 pounds.
• Must be able to stand, walk and climb stairs for extended periods of time.
• Must be able to bend, stoop and move in such a way that is required to complete specific tasks.
• Must be able to work flexible hours, often beyond normal “business hours” including weekends, when necessary.