Maintenance Supervisor

About the role

The Maintenance Supervisor reports to the General Manager and is responsible for ensuring the physical and mechanical upkeep of the property. The role involves overseeing painting, cleaning, mechanical work, code compliance, fire alarm checks, and capital improvement projects, while maintaining strong tenant relations and a fun‑loving work environment.

Responsibilities

• Ensure the physical and mechanical upkeep of the property.
• Maintain painting and cleaning of the property (internal and external).
• Perform maintenance work (including mechanical work), code work, fire alarm checks, and complete capital improvement projects in‑house.
• Schedule capital improvement projects and apartment work.
• Set project scope, obtain bids, evaluate contractors, and submit approvals for outside contractor work.
• Repair all appliances (refrigerators, stoves, dishwashers, etc.) and obtain prices/quotes when necessary.
• Repair and keep all boiler machinery in good working condition, including completing monthly inspection reports.
• Oversee snow removal where applicable.
• Order and maintain pool supplies where applicable.
• Maintain good tenant relations and inform the General Manager of any potential or existing problems.
• Manage night and weekend maintenance staff, including bus drivers where applicable.
• Ensure maintenance staff completes all work orders in a timely, professional, and courteous manner.
• Hire and terminate maintenance staff in cooperation with the General Manager (cleaners, painters, grounds staff, courtesy officers, etc.).
• Submit accurate and timely payroll for maintenance staff.
• Collaborate daily with the General Manager on scheduling, budgeting, and related tasks.

Requirements

• High school diploma (additional education preferred).
• HVAC certification.
• Certification in electrical (commercial and residential).
• Universal certification to be obtained within one year of hire.
• Valid driver’s license and current automobile insurance.
• Licensed pool operator if the community maintains a pool.
• Minimum of two years supervisory experience preferred.

Skills

• Excellent customer service skills.
• Strong interpersonal skills and the ability to communicate instructions accurately.