Maintenance Supervisor

About the role

Atlantic Residential is a private commercial real estate firm based in Atlanta, Georgia with regional offices in Chicago, Milwaukee, and Florida. Founded by brothers Richard and Andrew Aaronson in 1995, the company has overseen the construction of over $3.0 Billion of institutional quality residential and mixed-use projects, containing over 11,000 residential units. We are seeking a highly qualified Maintenance Supervisor for our community Lumen Fox Valley.

Position summary

The Maintenance Supervisor is responsible for the physical condition of the property and for managing and supervising subordinate personnel. The ability to supervise, teach, and motivate staff is required, as is a journeyman's understanding of HVAC systems and various appliances, stoves, dishwashers, refrigerators, and disposals. A working knowledge of electricity, plumbing, and carpentry is also required.

Responsibilities

• Maintain a professional image and attitude, and demand the same from staff; ensure employee decorum is in keeping with Company objectives
• Advise the Property Manager of maintenance problems and of programs designed to solve them
• Make recommendations to the Property Manager for the purchase of supplies, equipment, and services
• Maintain an inventory of frequently used parts and replacement items; order restock inventory on the first of each month in accordance with amounts and items approved by the Property Manager
• Meet daily with the Property Manager and give daily written reports of work completed, including all service requests and inspection sheets
• Establish daily work schedules for staff and monitor their production, efficiency, and materials used
• Satisfy service requests promptly (within 24 hours) and efficiently; if unusual circumstances make this impossible, inform the resident of the reasons for the delay
• Keep a permanent record of service requests received
• Observe the condition of any occupied apartment entered and report unusual circumstances to the Property Manager (e.g., cleanliness, size and number of pets, appearance of floors, appliances, walls, light fixtures)
• Strictly observe Company policy regarding service requests, Budget Control system, and Purchase Order policies and procedures
• Make all purchases in the name of the property; any exceptions will be authorized by the Regional Manager/General Manager
• Provide twenty-four-hour "Emergency Service" by managing and participating in an on-call rotation for the Maintenance Department
• Exercise control over maintenance expenditures
• Supervise the maintenance of exterior lighting, gutters, downspouts, roofs and flashing, roadways, walks, swimming pools, laundry facilities, recreation areas, buildings, and grounds
• Supervise the policing of the property and dumpster areas, morning, evening, and on weekends
• Know the location of all water, gas, and power turnoffs, clean-out traps, fire hydrants, and fire extinguishers
• Have available the telephone numbers of police, ambulance service, fire department, and power, gas, and water companies
• Establish and execute a regular preventative maintenance schedule for cleaning furnaces and A/C coils, oiling motors and circulating pumps, exterior painting, changing filters, replacing light bulbs in public areas, maintaining swimming pool and pump rooms, and hot water heating equipment, boiler rooms, and chiller equipment
• Know the current condition of all vacancies
• Participate in the hiring of maintenance personnel
• Hold classes for the maintenance staff as needed to improve their efficiency
• Keep an accurate and up-to-date inventory of tools and supplies
• Strip any discarded appliances or equipment of any usable parts
• Record the serial numbers of appliances in each apartment
• Maintain a clean, orderly, and secure workshop
• Ensure that the maintenance staff thinks and works safely

Qualifications

• Technical school preferred; High School Diploma or G.E.D. required
• Minimum 2 years' experience in maintenance
• Prior apartment maintenance experience preferred
• Knowledge of plumbing, electrical, and general building trades
• CPO Certification (Preferred)
• EPA Section 608 (Preferred)
• HVAC (Preferred)
• Excellent customer service and effective interpersonal, verbal, and written communication skills
• Working knowledge of Microsoft Office programs
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Ability to understand instructions and communicate in basic English
• Valid Driver's License

Licenses & certifications

• EPA certifications Type II or Universal for refrigerant recycling (preferred)
• CPO certification (preferred)
• Must have all certifications as required by State and Local jurisdictions
• Valid driver's license to operate a golf cart on the property, depending on property size

Physical requirements

• Must be able to stand, walk, and/or sit for extended periods and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas
• Must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet)
• Must be able to push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance
• Rare or regular travel may be required to assist other properties as needed, attend training classes, business meetings, or other situations necessary for the accomplishment of some or all daily responsibilities
• Must be able to work a flexible work schedule, which includes taking "call" during evenings, weekends, and holidays

Benefits & compensation

• Competitive salary with commission opportunities
• Health, dental, vision, life, disability, accident, cancer insurance, and 401(k)
• Paid time off and holidays
• Employee housing discounts (if applicable)
• Ongoing training and career development opportunities