Maintenance Supervisor

Company Overview

Asset Living is a third‑party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, the company delivers exceptional value to partners across multifamily, single‑family rentals, affordable housing, build‑to‑rent, active adult, and student housing divisions. Recognized as one of the nation’s Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, Asset Living is a member of IREM and an Accredited Management Organization (AMO). The culture emphasizes collaboration, innovation, and growth for both employees and the communities they serve.

About the Role

The Maintenance Supervisor oversees all maintenance operations of the community, including service requests, preventative maintenance, personnel management, safety compliance, and customer service. The role works closely with the Community Manager to ensure property upkeep and vendor coordination.

Responsibilities

Maintenance Management

• Maintain regular daily onsite attendance.
• Coordinate, schedule, and respond to resident and management work orders.
• Inspect grounds, buildings, and community features daily to identify and correct hazardous conditions.
• Manage and order maintenance supplies while adhering to budget guidelines.
• Maintain a preventative maintenance program to extend property life and minimize repairs.
• Keep the maintenance shop organized, stocked, and compliant with OSHA safety standards.
• Administer the hazard communications program and promote safe work practices.
• Participate in unit inspections as requested.
• Maintain accurate records for service requests, EPA/OSHA standards, preventative maintenance, apartment make‑ready status, and work in progress.
• Assist with general upkeep, maintenance, and cleaning of office, common areas, and model units.
• Participate in on‑call emergency response for the community.
• Plan and utilize property resources, equipment, and supplies economically, obtaining bids and addressing inadequate service.
• Direct and monitor maintenance, construction, and rehabilitation activities to ensure quality and timeliness.

Personnel Management

• Supervise, train, and schedule maintenance staff under the direction of the Community Manager.
• Check daily work progress of each staff member and provide immediate assistance or instruction as needed.
• Provide input for employee performance evaluations.
• Ensure staff effectiveness through ongoing training, coaching, counseling, and compliance with Asset training benchmarks.
• Promote harmony and high‑quality job performance through supportive leadership.

Customer & Resident Relations

• Deliver excellent customer service and monitor service request turnaround times.
• Project a favorable image of the community to achieve property objectives and public recognition.
• Maintain consistency in resident interactions and enforce community policies as delegated.

Requirements

Education / Experience

• High School Diploma or equivalent.
• EPA & CPO certification required; HVAC experience desired.
• Basic computer skills and ability to use on‑site software functions.
• Knowledge of Fair Housing Laws and OSHA requirements.

Physical Requirements

• Regularly move about the property, lift and place objects of 100 + lb, and work in tight or confined spaces.
• Operate machinery, power tools, motor vehicles, and golf carts.
• Work overtime, weekends, and night hours for on‑call emergencies.
• Exposure to outdoor weather elements and hazardous chemicals.
• Frequent climbing stairs, ladders, ramps, and working overhead.

License / Equipment

• Reliable transportation required for emergency on‑call duties.

Compensation & Benefits

Salary Range: $33 per hour to $36 per hour.

Comprehensive total rewards package includes:

• Medical, dental, vision, life, accidental, and disability insurance.
• 401(k) with employer matching.
• Commission and performance bonuses, when applicable.
• Paid sick days and company holidays for full‑time employees.