Maintenance Supervisor

About the role

Asset Living is a third‑party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to partners. The company’s growing portfolio includes multifamily, single‑family home rentals, affordable housing, build‑to‑rent, active adult, and student housing properties across the country. Asset Living is a fast‑growing organization made up of talented individuals from diverse backgrounds that drive innovation and results for clients and communities across the US. The workplace culture emphasizes collaboration, continuous improvement, and shared leadership, with recognition as one of the nation's Best and Brightest Places to Work and a ranking in the NMHC top 50 professionals. Asset Living is a member of IREM and holds Accredited Management Organization (AMO) status.

Responsibilities

• Perform regular/daily onsite attendance.
• Coordinate, schedule, and respond to resident/management requests and work orders.
• Ensure all repairs and replacements necessary for community common areas and units are completed.
• Inspect grounds, buildings, and other community features daily to identify, minimize, and correct hazardous property conditions or liability concerns.
• Manage and order maintenance supplies inventory while adhering to budget guidelines set by the Community Manager.
• Maintain a preventative maintenance program that extends the life of the community while minimizing future repairs.
• Maintain a well‑organized and properly stocked maintenance shop while adhering to safety standards and OSHA guidelines.
• Maintain a hazard communications program; teach and promote safe work practices.
• Participate in unit inspections as requested.
• Maintain accurate records regarding service requests, EPA/OSHA standards, preventative maintenance, apartment make‑ready status, work in progress, etc.
• Assist with the general upkeep, maintenance, and cleaning of office, common areas, and model units.
• Participate in on‑call emergency response at the community.
• Plan for and utilize property resources, equipment, and supplies economically (obtaining bids/pricing from vendors, suppliers, contractors, dealing with inadequate service, etc.).
• Give direction to and monitor maintenance, construction, and rehabilitation activities to ensure quality and expediency (e.g., “walk” units to ensure make‑ready and work orders are completed).
• Under the direction of the Community Manager, supervise, train, and schedule maintenance activities for maintenance staff.
• Check the work progress of each maintenance staff daily; provide immediate assistance and instruction if needed.
• Provide Community Manager input regarding employee performance evaluations.
• Ensure the effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks.
• Promote harmony and quality job performance of staff through support and effective leadership.
• Manage excellent customer service and monitor service request turnaround and responsiveness.
• Project a favorable image of the community to achieve property objectives and public recognition.
• Ensure consistency in dealing with residents on all matters.
• Enforce policies of the community that the immediate supervisor delegates.

Requirements

• High School Diploma or Equivalent.
• EPA & CPO certification required; HVAC desired.
• Ability to understand and perform all on‑site software functions; basic computer skills required.
• Must have basic knowledge of Fair Housing Laws and OSHA requirements.
• Physical requirements for small‑ to mid‑sized properties with smaller staff:
  • Regularly required to move about to accomplish tasks or move between worksites, communicate with others, use wrists/hands/fingers in repeating motions, identify and inspect objects and areas, assess accuracy/neatness/thoroughness of work, and be able to work overtime, weekends, and night hours (on‑call property emergencies).
  • Frequently required to move self into different positions to accomplish tasks in various environments, including tight/confined spaces, traverse flat/uneven terrain, ascend/descend stairs, ladders, ramps, step stools, work in an overhead position and/or reach, operate machinery and power tools, operate motor vehicles and/or golf carts, adjust and move objects of 100+ lbs. in all directions, lift and place objects of 100+ lbs., exposed to outdoor weather elements (wind, precipitation) including low and high temperatures, and exposed to hazardous chemicals.
  • Occasionally required to remain in a stationary position, such as standing or sitting, for prolonged periods.
• Physical requirements for large‑sized properties with large staff:
  • Regularly required to move about to accomplish tasks or move between worksites, communicate with others, identify and inspect objects and areas, and assess accuracy/neatness/thoroughness of work.
  • Frequently required to move self into different positions to accomplish tasks in various environments, including tight/confined spaces, ascend/descend stairs, ladders, ramps, step stools, traverse flat/uneven terrain, work in an overhead position and/or reach, use wrists/hands/fingers in repeating motions, operate machinery and power tools, operate motor vehicles and/or golf carts, exposed to outdoor weather elements (wind, precipitation) including low and high temperatures and exposed to hazardous chemicals, and be able to work overtime, weekends and night hours (on‑call property emergencies).
  • Occasionally required to remain in a stationary position, such as standing or sitting, for prolonged periods, lifting and placing objects of 100+ lbs., adjusting and moving objects of 100+ lbs. in all directions, and exposure to hazardous chemicals.
• Must have reliable transportation due to the emergency on‑call requirement.

Skills

• Basic computer skills and ability to use on‑site software.
• Knowledge of Fair Housing Laws and OSHA requirements.
• Ability to read, interpret, and follow maintenance procedures and safety guidelines.
• Strong organizational and time‑management abilities.
• Effective communication and customer service skills.
• Leadership and supervisory capabilities.

Benefits

• Medical, dental, vision, life, accidental, and disability insurance.
• 401(k) plan with employer matching.
• Commission and performance bonuses, when applicable.
• Paid sick days and company holidays.

Pay

Salary range: $29 per hour to $31 per hour.

Schedule

Full‑time position requiring regular onsite attendance, with availability for overtime, weekends, and night hours (on‑call property emergencies) as