Maintenance Supervisor

About the role

Axis Residential is a forward-thinking property management organization, part of Inland Group – a vertically integrated real estate developer, contractor, and operator of multifamily and senior housing communities. We are seeking a people-focused Maintenance Supervisor for our 55 and older, active adult community, Affinity at Keller.

Responsibilities

• Ensure the community is in good working condition and meets company standards.
• Manage, lead, develop, and motivate a high-performing maintenance team.
• Build a strong rapport with residents of the community.
• Provide continual training and performance evaluation of associates.
• Participate in the interview and hiring process of maintenance associates.
• Hold morning stand-up meetings for the entire maintenance and office team.
• Follow and optimize a maintenance program to ensure the most economical, proper, and safe condition of the property, consistent with the standards set by Axis Residential.
• Perform maintenance and repairs of property facilities, common areas, and units in a timely and professional manner consistent with the standards set by Axis Residential.
• Turn vacant apartment homes in a timely and professional manner consistent with the standards set by Axis Residential.
• Schedule and respond to all service requests and work orders in a timely manner consistent with the standards set by Axis Residential, LLC.
• Supervise activity schedules of all maintenance associates within the community ensuring timely completion of all duties.
• Perform daily inspections of the building, common areas, and grounds to ensure the safety of residents, protection of the building assets, and detect maintenance problems that require attention.
• Maintain the grounds ensuring that outdoor common areas and dog parks are free of trash and debris.
• Clear walkways and ADA areas of snow, ice, and other safety hazards.
• Perform maintenance inspections and repairs on vacant apartments to ensure proper operating conditions and appearance upon move-in.
• Maintain a preventative maintenance schedule consistent with the standards set by Axis Residential, LLC.
• Maintain a well-organized and properly stocked maintenance shop and storage rooms while ensuring they are complying with all safety regulations.
• Order and manage an inventory of all necessary parts and supplies while ensuring adherence to the maintenance budget.
• Schedule and participate in semi-annual apartment inspections.
• Maintain the community pool and equipment, ensure water quality testing is being performed and properly recorded daily.
• Provide evening, weekend, and holiday emergency services when required.
• Maintain on-call availability as scheduled by the Regional Maintenance Supervisor.
• Comply with all company policies, procedures, and Fair Housing laws.

Requirements

• People-focused Maintenance Supervisor who can effectively carry out the daily maintenance needs of the community while leading a team and building rapport with residents.
• A team player who takes a "we over me" approach to building and sustaining relationships with others.
• Determined, ambitious, and self-motivated.
• Preferred experience in residential property management, personnel management, hotel maintenance, construction, electrical, plumbing, or painting.
• Computer proficiency to include email, Microsoft Office Suite, ability to navigate web-based trainings, and other various computer programs.
• Excellent communication skills; must be proficient in speaking, reading, and writing in English.
• Willingness to work evenings and weekends as necessary.
• Certified Pool Operator (CPO) Certification is preferred.
• Valid driver’s license and insured, operable vehicle.

Qualifications

• High School diploma or equivalency certificate.
• Valid driver’s license and insured, operable vehicle.

Skills

• Team leadership and development.
• Customer service and resident interaction.
• Property maintenance and repair.
• Training and performance evaluation.
• Interviewing and hiring processes.
• Emergency response and on-call availability.

Benefits

Competitive pay (based on experience).

Quarterly bonus incentive.

Annual performance review with potential merit increase.

Medical, Dental, & Vision insurance - with 100% employer paid monthly premiums for associates.

Flexible Spending Accounts- for healthcare and dependent care.

Disability, AD&D, and Life insurance.

401(k) with 3% company contribution.

Accrued vacation time, sick pay, 12 paid holidays per calendar year, personal day, and paid volunteer day.

Employee Assistance Program.

Charitable giving program and community involvement.

Physical Requirements

• Standing: 6-8 hours/day.
• Walking: 6-8 hours/day.
• Lifting: 25-50 lbs., may require movement/lifting an excess of these limits.
• Twisting: moderate, 121-480 twists/day (480 based upon 1 twist/minute).
• Bending: moderate, 1-120 bends/day.
• Squat/Kneel: 1-6 hours/day.
• Climbing: 3-6 hours/day- ladders and stairs.
• Endurance: moderate energy requirements.
• Manual Dexterity: gross and fine frequent motor movement, either hand 61%-100% of job cycle time.
• Vision: minimal near vision and depth perception required.

Environmental and Safety Factors

• We are committed to offering an inclusive and accessible experience for all job applicants and associates.
• We are proud to be an equal opportunity employer, and we do not discriminate against applicants or associates based on race, color, religion, creed, national origin, sex, sexual orientation, gender identity, age, disability, marital status, pregnancy, veteran status, or any other status protected by law.
• If you need assistance completing this application due to a disability, please contact our Human Resources Department.