Maintenance Supervisor (Apartment Communities)

Overview

The Maintenance Supervisor leads the maintenance operations for assigned multifamily properties, ensuring high standards of safety, functionality, and resident satisfaction. This role oversees and supports a team of maintenance professionals, coordinates preventative maintenance programs, and ensures timely completion of service requests and unit turnovers.

Schedule

Schedule: Monday – Friday, 8:00 AM – 5:00 PM ET, on-call rotation

Reports to

Property Manager or Regional Property Manager

The Perks

• Competitive bi-weekly pay – get paid consistently and on time
• Rotational on-call schedule – just 1 week every 4 weeks, plus a $100 “thank you” bonus for each on-call week, giving you more predictability and work-life balance
• Fast-access medical benefits – available within 30–60 days of hire
• 401(k) with company match – plus access to a dedicated Financial Advisor
• Paid holidays from day one – no waiting period
• Generous PTO – 15 days of paid time off after just 60 days
• Tool reimbursement – keep your equipment in top shape
• Education reimbursement – for approved job-related courses
• Entrepreneurial, collaborative culture – your ideas and skills matter here

Key Responsibilities

• Leadership & Team Management
• Lead, train, and motivate maintenance staff, setting a professional example and promoting a culture of accountability and customer service
• Maintain daily work schedules, review and approve team timecards and time off requests, and monitor expense reporting
• Aid in coordinating leadership and training meetings to enhance process consistency and staff development
• Maintenance Operations & Resident Services
• Oversee and participate in all maintenance activities, including service requests, HVAC, plumbing, electrical, appliance repairs, and carpentry
• Conduct routine building and grounds inspections to ensure curb appeal, safety, and compliance with property standards
• Cook up and oversee rental unit turnovers to meet property marketing and occupancy goals
• Support seasonal property preparations, including landscaping and snow removal
• Participate in the rotating on-call schedule for after-hours emergencies and provide 24/7 backup support when needed
• Provide excellent customer service by addressing resident concerns promptly, courteously, and professionally
• Collaborate with property managers to understand service priorities and ensure timely completion of maintenance tasks
• Represent the company in a professional manner during interactions with residents, vendors, and team members
• Take ownership of assigned properties, fostering a positive living environment that supports lease generation and renewals
• Preventative Maintenance & Compliance
• Manage and document the company’s preventative maintenance program for mechanical systems and property logs
• Ensure all work complies with OSHA standards and Local, State, and National building codes
• Track and monitor work orders, ensuring timely completion and accurate reporting through related systems
• Report structural concerns or recurring issues promptly and provide recommended solutions
• Budgeting, Vendor & Resource Management
• Control maintenance expenditures within budgetary guidelines
• Track and report costs for labor, equipment, and supplies, ensuring efficient use of resources
• Coordinate with outside vendors and contractors to ensure timely, cost-effective, and high-quality service delivery
• Solicit and review vendor quotes, making recommendations based on cost, quality, and scope of work
• Oversee vendor work on-site to ensure compliance with company standards, safety protocols, and contractual obligations
• Ensure staff have access to and properly use required tools, PPE, and safety equipment

Qualifications

• Education & Experience
• High school diploma or equivalent required
• 3+ years of hands-on Maintenance Supervisor experience in multifamily or residential property management preferred
• License & Certifications
• Valid driver’s license and acceptable driving record required
• EPA Section 608 Certification (Type II or III) required
• Skills & Competencies
• Proficient in diagnosing and repairing HVAC, plumbing, electrical, appliance, and general property maintenance issues
• Knowledge of rental unit turnover processes, preventative maintenance practices, and vendor coordination
• Ability to read and interpret blueprints, schematics, and technical manuals
• Strong leadership, communication, and customer service skills with the ability to manage a team and interact professionally with residents and vendors
• Comfortable working independently and managing time effectively
• Dependable, responsive, and able to adapt to changing priorities and urgent needs
• Ability to perform physical tasks, including lifting up to 50 lbs., climbing ladders, and working in confined spaces
• Proficiency with Yardi and/or other work order and property management systems

Why Join Our Team?

We believe well-maintained properties create strong communities. As a Maintenance Supervisor, you’ll have the opportunity to lead a skilled team, manage vendor relationships, and directly impact resident satisfaction while ensuring our properties operate at the highest standards. We offer a collaborative culture, opportunities for professional development, and the chance to make a lasting impact on the success of our communities.

Equal Opportunity Employer

Bradley Company is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

Location

Multi-Family
South Bend, IN
Indianapolis, IN
Elkhart, IN