Maintenance Supervisor - 237 Units

About the role

NALS Apartment Homes is a Real Estate Investment Firm focused on multifamily apartment communities. Located in Santa Barbara, California, the firm values respect, teamwork, excellence, service to others, and engagement. The company encourages personal and professional growth and fosters a welcoming work environment.

Essential Duties and Responsibilities

• Organize, schedule, and direct the day-to-day operations of the maintenance team
• Provide leadership, motivation, and direction to the on-site maintenance team
• Lead by example as a working supervisor in all areas of the maintenance department
• Maintain a desirable property appearance, including interior and exterior of all buildings and facilities
• Maintain the 24-hour service request guarantee
• Maintain a minimum of 50% rent-ready units
• Complete and update the “Make-Ready Board” daily
• Complete and oversee all service requests, callbacks, and ensure they are performed properly and promptly
• Walk the property looking for safety hazards and develop ways to prevent accidents
• Uphold and enforce all safety training instructions
• Maintain and ensure compliance with NALS PM Binder and create and implement special preventative maintenance check lists following the NALS PM guides
• Maintain and/or oversee pool safety and daily pool logs
• Maintain and ensure completion of all NALS logs, filing them in the Site Binder
• Ensure the staff is working safely, efficiently, and knowledgeably
• Aid in and oversee all aspects of unit turns
• Respond to after-hour calls and emergency situations such as sewer back-ups, flooding, fires, etc.
• Maintain the workplace and maintenance shop by keeping all areas clean and tools/supplies organized
• Perform additional duties, responsibilities, or projects as assigned
• Represent the company in a professional manner at all times
• Exercise discretion in what is communicated/discussed with team members

Requirements

• Licenses/Certifications: Valid driver's license, current auto insurance, EPA Certification, HVAC Certification
• Physical Demands: Working inside and outside, in all types of weather, must be able to lift and work heavy equipment, medium to heavy work, prolonged or repeated standing, walking, climbing, stooping, kneeling, crouching, lifting up to 100 lbs., with frequent lifting and carrying up to 50 lbs., good hand and eye coordination essential, including the ability to ascend and descend ladders and stairs, and perform repetitive/continuous tasks according to set procedures and sequences, 40-hour work week, night and weekend shifts may be required
• Other Job Requirements: Must possess skills relating to all building systems, excellent management, training, and motivational skills, ability to communicate through written form, ability to deal with property management, vendors, and team members in a professional way, knowledge and understanding of the unit turn process, HVAC, plumbing, pool and spa, appliance repair, electrical repairs, roofing repairs, painting, carpentry, carpet cleaning and replacement, glass replacement, and screen repair and replacement, minimum of 3 years of multifamily Maintenance Supervisor experience in 200+ unit properties

Benefits

• Starting hourly compensation: $32 - $33
• 30% employee rent discount
• $100 per week on-call coverage pay
• Additional $35 per emergency call-out performed
• 10+ days of paid time off in your first year of employment
• Amazing opportunities for career progression
• Comprehensive benefits package including medical, dental, vision, life insurance, and disability insurance
• 401(k) with generous employer match
• Employee assistance program
• Wellness program
• Employee referral program
• Continued maintenance training and certification programs available

Pay and Schedule

• Compensation details: 30-31 Hourly Wage