Maintenance Superintendent

Location: Willow Trace Apartments, Plainville, MA 02762

Hours: Full-time, 40 hours a week

Pay Rate: $30 per hour with a $1,000 sign-on bonus (paid per company policy).

About the Role

HallKeen Management is seeking an experienced and motivated Maintenance Supervisor to oversee all maintenance responsibilities for an 88-unit property in Plainville, Massachusetts. This role involves supervising day-to-day maintenance operations, performing hands-on repairs, and ensuring the property remains safe, functional, and well-maintained.

Responsibilities

• Oversee day-to-day maintenance operations, including supervising and directing maintenance staff, assigning work, and ensuring work orders and maintenance requests are completed accurately and timely.
• Perform and oversee hands-on repairs, including basic plumbing, electrical, HVAC, carpentry, appliance repairs, painting, and general building maintenance.
• Conduct regular inspections of units, common areas, mechanical rooms, equipment, and grounds to identify maintenance and safety concerns.
• Use computer systems, email, spreadsheets, work-order systems, and property management software to enter, track, and close work orders, maintain records, and monitor outstanding items.
• Develop and maintain preventive maintenance schedules, ensuring scheduled inspections and maintenance are completed and documented.
• Oversee the unit turnover process, including inspecting vacant units, creating and managing punch lists, coordinating staff and vendors, ordering materials, and ensuring apartments are ready for leasing within established timelines.
• Coordinate and oversee outside vendors and contractors, including scheduling work, providing access, monitoring progress, reviewing completed work, and ensuring quality expectations are met.
• Maintain adequate inventory of maintenance supplies and equipment, obtain estimates as directed, and keep vendor and equipment records.
• Handle emergency maintenance needs and communicate regularly with the Property Manager regarding work orders, unit turns, preventive maintenance, major repairs, vendor issues, and other property needs.
• Participate in on-call emergencies after hours and on weekends.
• Manage a staff of one part-time employee and handle all maintenance responsibilities for the property, including but not limited to:
  • Daily service requests and apartment turnovers for occupancy.
  • Basic janitorial duties, including garbage removal.
  • Maintaining or replacing appliances, fixtures, and switches.
  • Working with contractors as necessary.
  • Providing corrective and preventive maintenance.
  • Inspecting apartments, buildings, and grounds.
  • Replacing or maintaining smoke detectors, circuit breakers, and outlets.
  • Providing touch-up paint and cosmetic repairs in apartments and common areas.
  • Changing window screens and glass.
  • Using necessary safety attire and equipment.

Requirements

• 3 years of property maintenance experience.
• Previous supervisory experience in overseeing staff.
• Strong organizational skills with the ability to multitask and take ownership of maintenance responsibilities.
• Results-driven with the ability to work within a budget.
• Working knowledge of current safety practices and regulations (OSHA), grounds maintenance, plumbing, heating, and electrical systems.
• Experience using residential maintenance software, Microsoft Word, Excel, and email.

Benefits

• Medical, Dental, and Vision coverage.
• Health FSA and Dependent Care FSA.
• Short-Term and Long-Term Disability insurance.
• Life Insurance.
• Home and Auto Discount program.
• Vendor Discount Program.
• 401(k) with company matching contribution.
• Accrued Vacation, Sick, and Personal time.
• Paid Holiday Benefit.