Maintenance - Service Manager II - 300 to 500 Units

About the role

We are seeking a Service Manager with a "Whatever It Takes" approach to join our team. In this full-time role, you will be responsible for ensuring that the physical aspects of this community meet both company standards and applicable laws.

Responsibilities

• Interview, hire, and train new team members.
• Develop and lead a team of Maintenance Technicians through diagnosing problems and providing resolutions.
• Mentor and guide maintenance technicians to increase their overall knowledge base and skill set.
• Provide expert knowledge and troubleshooting in areas such as HVAC, electrical, plumbing, pool maintenance, carpentry, drywall, exterior structure, and appliance repair.
• Establish and prepare a 24-hour on-call schedule for your team, and personally be available in the event of snow and ice or other on-site emergencies.
• Partner with office staff to provide exceptional service and follow-up to our residents on any maintenance issues that may arise.
• Manage and organize inventory of all maintenance materials.
• Establish preventive maintenance, make-ready, and general work order schedules for the team.
• Regularly inspect community buildings, including vacant units.
• Plan, assign, and direct the maintenance team.

Requirements

• Active and valid driver’s license and personal vehicle.
• HVAC/EPA/CFC Certification preferred.
• One-year certificate, 5+ years of related experience, or equivalent education and experience.

Pay

Base Pay: $30.00 - $33.00 per hour.

Benefits

• Up to 100% rent discount for property staff.
• Shared renewal commissions.
• Morgan Essentials: $300 quarterly.
• On-Call Appreciation: $15/day for holding the on-call phone.
• Medical, dental, and vision benefits.
• 401(k) retirement plan with company match.
• Generous paid time off, including 10 holidays per year and sick leave.

Schedule

• Monday - Friday.
• Paid rotating on-call participation required.
• Must be available and prepared for emergency events.
• Schedule subject to change based on business needs.