Maintenance Sales Representative
STR Mechanical · Charlotte, NC · 1 mo ago
Business DevelopmentFull-time
We need to output HTML fragment with sections: About the role? Actually we have sections: About the role (maybe "About the role" or "About the role"? The instruction: use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We need to include only sections with real content.
We have content: Overview of company (WHO IS FIRSTCALL MECHANICAL?) - could be "About the role"? Actually "About the role" is generic; but we have company description. Could use "About the role" heading for that description. Or we could use "About the role" for role overview. The posting includes "Position Overview". That could be "About the role". We'll include that.
We have Benefits Overview: list of benefits. So Benefits section.
We have Role-Specific Perks: also part of benefits? Could be included under Benefits.
We have Pay: "Competitive Weekly Pay" mentioned in benefits. So we could have Pay section? The instruction: only include Pay if posting actually states them. It does state "Competitive Weekly Pay". So we can include Pay section.
Schedule: Not mentioned. So omit.
Qualifications: we have Qualifications section with bullet list. So include.
Skills: Not explicit separate; but we have Language Skills, Mathematical Skills, Reasoning Ability, Environmental Requirements, Physical Demands. Those could be under Skills or Requirements. The instruction: use headings like Skills, Requirements, Qualifications. We have Qualifications already. Could also have Skills for language, math, reasoning. But we might combine into Qualifications. However we have a separate "QUALIFICATIONS" heading in the posting. We'll treat that as Qualifications.
We also have "ORGANIZATIONAL ALIGNMENT" - could be under About the role? Not needed.
We have "Accountabilities" - could be under Responsibilities? Actually responsibilities already listed. Accountabilities maybe similar to responsibilities. We could incorporate into Responsibilities.
We need to remove boilerplate: EEO, etc. Not present.
We need to output only HTML fragment, no markdown.
We'll structure:
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We need to include only sections with real content.
We have content: Overview of company (WHO IS FIRSTCALL MECHANICAL?) - could be "About the role"? Actually "About the role" is generic; but we have company description. Could use "About the role" heading for that description. Or we could use "About the role" for role overview. The posting includes "Position Overview". That could be "About the role". We'll include that.
We have Benefits Overview: list of benefits. So Benefits section.
We have Role-Specific Perks: also part of benefits? Could be included under Benefits.
We have Pay: "Competitive Weekly Pay" mentioned in benefits. So we could have Pay section? The instruction: only include Pay if posting actually states them. It does state "Competitive Weekly Pay". So we can include Pay section.
Schedule: Not mentioned. So omit.
Qualifications: we have Qualifications section with bullet list. So include.
Skills: Not explicit separate; but we have Language Skills, Mathematical Skills, Reasoning Ability, Environmental Requirements, Physical Demands. Those could be under Skills or Requirements. The instruction: use headings like Skills, Requirements, Qualifications. We have Qualifications already. Could also have Skills for language, math, reasoning. But we might combine into Qualifications. However we have a separate "QUALIFICATIONS" heading in the posting. We'll treat that as Qualifications.
We also have "ORGANIZATIONAL ALIGNMENT" - could be under About the role? Not needed.
We have "Accountabilities" - could be under Responsibilities? Actually responsibilities already listed. Accountabilities maybe similar to responsibilities. We could incorporate into Responsibilities.
We need to remove boilerplate: EEO, etc. Not present.
We need to output only HTML fragment, no markdown.
We'll structure:
About the role
Position Overview ...
Maybe also include company description under About the role? Could add a paragraph about FirstCall Mechanical. We have "WHO IS FIRSTCALL MECHANICAL?" with description. Could include that as part of About the role. We'll combine. ThenResponsibilities
with- ... list.
Then
Qualifications
with- ... list.
Then
Skills
maybe with subheadings? But we can just list language, math, reasoning, environmental, physical as list items. ThenBenefits
with- ... list.
Then
Pay
withCompetitive Weekly Pay
maybe also mention other pay details? Only that. We must not repeat job title as heading. We must not include Job ID etc. We must preserve all substantive information. Let's extract details. Company description: "CTC is a commercial HVAC services company based in Charlotte, NC. Founded in 1988, CTC provides HVAC services to commercial customers across the Carolinas. Founded in 1988, CTC partnered with FirstCall Mechanical in 2025. FirstCall Mechanical is a leading provider of commercial and industrial HVAC, building controls, electrical, and plumbing services. FirstCall serves a wide array of facility and customer types, including distribution centers, industrial plants, universities, airports, healthcare facilities, self-storage units, and more. With approximately 700 employees across Ohio, New York, Virginia, Tennessee, North Carolina, South Carolina, Georgia, Florida, and Texas, FirstCall is committed to building durable partnerships. The company is actively expanding its operations nationwide and partnering with organizations that share its dedication to quality and customer satisfaction. FirstCall Mechanical not only partners with companies to nurture growth in the market, but also provides equal focus on employee growth and development as well. We believe when YOU succeed, we all succeed, so we strive to be the first call for talented team members who want a career, not just a job." Position Overview: "We are currently seeking a Maintenance Sales Representative to drive the growth and profitability of our HVAC Service business. This role is responsible for identifying new business opportunities, developing relationships with prospective customers, and securing long-term service agreements that deliver value to our customers and support FirstCall Mechanical's continued growth. The ideal candidate is a proactive, goal-oriented sales professional who excels at creating opportunities, building relationships with key decision-makers, and expanding our presence within the commercial HVAC market through service agreement sales, preventative maintenance solutions, and customer-focused partnerships." Responsibilities list: - Proactively identifies, targets, and develops new business opportunities through prospecting, networking, referrals, market research, and relationship building. - Creates and maintains a strong sales pipeline by consistently engaging prospective customers, scheduling appointments, and advancing opportunities through the sales process. - Conducts discovery meetings and sales calls with Facility Directors, Property Managers, Building Owners, and key decision-makers to understand HVAC challenges, operational goals, and service needs. - Identifies customer pain points related to equipment reliability, system performance, energy efficiency, operating costs, and preventative maintenance needs. - Educates prospective customers on the value of proactive HVAC maintenance, service agreements, digital service solutions, sustainability initiatives, and long-term equipment performance. - Develops customized service solutions by leveraging FirstCall Mechanical’s capabilities and resources to meet customer needs and create long-term partnerships. - Prepares, presents, negotiates, and closes proposals while effectively communicating the value of FirstCall Mechanical’s HVAC service and maintenance offerings. - Drives growth of recurring maintenance agreements by converting new opportunities into profitable customer relationships and expanding service opportunities. - Collaborates with operations teams to ensure successful customer onboarding, kickoff meetings, and a seamless transition from sale to service delivery. - Maintains accurate sales activity, customer information, pipeline updates, and account progress within BuildOps and other company systems while developing territory growth strategies aligned with FirstCall Mechanical’s goals. Accountabilities (maybe incorporate into responsibilities but we can keep as separate bullet list under Responsibilities? The instruction: use- for any list of duties/requirements/benefits. So we could include accountabilities as part of responsibilities list. But we have separate "Accountabilities" heading; we could treat as part of responsibilities. However we should not invent sections; we can keep responsibilities as is and maybe add accountabilities as additional bullet points under responsibilities. Let's incorporate them.
Accountabilities bullet points:
- Consistently achieves sales goals by generating new opportunities and expanding FirstCall Mechanical’s customer base.
- Continually develops technical HVAC knowledge and sales skills through FirstCall Academy and ongoing industry learning.
- Delivers an exceptional customer experience to ensure FirstCall Mechanical remains the trusted partner for HVAC and Refrigeration needs.
- Represents FirstCall Mechanical with professionalism, urgency, and commitment to customer success.
Qualifications list:
- 2-3+ years of progressive sales experience, preferably in HVAC, commercial services, facilities, construction, or a related industry.
- Proven ability to develop new business, generate leads, and successfully close sales opportunities.
- Experience selling HVAC service agreements, preventative maintenance programs, or recurring service solutions preferred.
- Strong understanding of commercial HVAC systems and building operations preferred.
- Ability to communicate technical concepts clearly and effectively to customers and decision-makers.
- Strong presentation, negotiation, and relationship-building skills.
- Self-motivated with the ability to manage a territory, prioritize opportunities, and drive results independently.
- Experience utilizing CRM or sales management tools preferred.
Skills (Language Skills, Mathematical Skills, Reasoning Ability, Environmental Requirements, Physical Demands). We'll list as bullet points.
Language Skills:
- Ability to read and comprehend instructions, correspondence, and business documents.
- Ability to effectively communicate professionally through written and verbal communication.
- Ability to present information clearly and confidently in individual and group settings with customers, clients, and internal teams.
Mathematical Skills:
- Ability to calculate figures and amounts such as discounts, percentages, margins, and sales projections.
- Ability to interpret basic reports and sales metrics.
Reasoning Ability:
- Ability to identify customer needs, evaluate challenges, recommend solutions, and make sound business decisions.
- Ability to manage multiple opportunities, prioritize activities, and adapt to changing customer and market conditions.
Environmental Requirements:
- This position requires regular travel to customer locations, job sites, and business meetings.
- The employee will work in a field environment and interact with customers in commercial facilities.
Physical Demands:
- While performing the duties of this job, the employee is regularly required to use hands to operate computer equipment, reach with hands and arms, and communicate effectively.
- The employee frequently stands, walks, and sits.
- The employee may occasionally climb, balance, stoop, kneel, crouch, or crawl while visiting customer locations.
- The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
- Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
Benefits Overview list:
- Competitive Weekly Pay
- Comprehensive Healthcare Coverage - Medical, Dental, Vision, + More (Includes some 100% Company-paid plans)
- Financial Resources - 401(k) Retirement Savings Plan with a 5% match, Life Insurance, Short & Long-Term Disability
- Time-Off & Holidays - Up to 4 weeks of Paid Off, 9 Paid Holidays + Veterans Day for Veterans
- Career Growth & Development- Company-sponsored education and career advancement programs like the FirstCall Academy, the Learning & Education Assistance Program (LEAP), and the FirstCall Progression Program
- Generous Referral Bonus of $2,500 per referral
- Role-Specific Perks - Company vehicle or allowance, mobile phone or phone allowance, uniforms, and work boot allowance
Pay section: we already have Competitive Weekly Pay in benefits; but we could also have a separate Pay section with that detail. However instruction: prefer a few substantive sections over many thin ones. Could combine Pay into Benefits. But they said include Pay section only if posting actually states them. It does state Competitive Weekly Pay. Could either include as part of Benefits or separate. To avoid thin sections, maybe include Pay as part of Benefits. But they gave example headings including Benefits, Pay, Schedule. It's okay to have Pay separate if we have content. However we already have Competitive Weekly Pay in Benefits list; if we also make Pay section, we'd duplicate. Better to keep Pay as part of Benefits, not separate. So we will not create a Pay section.
Schedule: not present.
Thus sections: About the role, Responsibilities, Qualifications, Skills, Benefits.
We need to ensure we don't repeat job title as heading.
Now produce HTML fragment.
We'll wrap each section in
and then content. For About the role: we can have two paragraphs: company description and position overview. Let's craft:
About the role
CTC is a commercial HVAC services company based in Charlotte, NC. Founded in 1988, CTC provides HVAC services to commercial customers across the Carolinas. Founded in 1988, CTC partnered with FirstCall Mechanical in 2025. FirstCall Mechanical is a leading provider of commercial and industrial HVAC, building controls, electrical, and plumbing services. FirstCall serves a wide array of facility and customer types, including distribution centers, industrial plants, universities, airports, healthcare facilities, self-storage units, and more. With approximately 700 employees across Ohio, New York, Virginia, Tennessee, North Carolina, South Carolina, Georgia, Florida, and Texas, FirstCall is committed to building durable partnerships. The company is actively expanding its operations nationwide and partnering with organizations that share its dedication to quality and customer satisfaction. FirstCall Mechanical not only partners with companies to nurture growth in the market, but also provides equal focus on
- for any list of duties/requirements/benefits. So we could include accountabilities as part of responsibilities list. But we have separate "Accountabilities" heading; we could treat as part of responsibilities. However we should not invent sections; we can keep responsibilities as is and maybe add accountabilities as additional bullet points under responsibilities. Let's incorporate them.
Accountabilities bullet points:
- Consistently achieves sales goals by generating new opportunities and expanding FirstCall Mechanical’s customer base.
- Continually develops technical HVAC knowledge and sales skills through FirstCall Academy and ongoing industry learning.
- Delivers an exceptional customer experience to ensure FirstCall Mechanical remains the trusted partner for HVAC and Refrigeration needs.
- Represents FirstCall Mechanical with professionalism, urgency, and commitment to customer success.
Qualifications list:
- 2-3+ years of progressive sales experience, preferably in HVAC, commercial services, facilities, construction, or a related industry.
- Proven ability to develop new business, generate leads, and successfully close sales opportunities.
- Experience selling HVAC service agreements, preventative maintenance programs, or recurring service solutions preferred.
- Strong understanding of commercial HVAC systems and building operations preferred.
- Ability to communicate technical concepts clearly and effectively to customers and decision-makers.
- Strong presentation, negotiation, and relationship-building skills.
- Self-motivated with the ability to manage a territory, prioritize opportunities, and drive results independently.
- Experience utilizing CRM or sales management tools preferred.
Skills (Language Skills, Mathematical Skills, Reasoning Ability, Environmental Requirements, Physical Demands). We'll list as bullet points.
Language Skills:
- Ability to read and comprehend instructions, correspondence, and business documents.
- Ability to effectively communicate professionally through written and verbal communication.
- Ability to present information clearly and confidently in individual and group settings with customers, clients, and internal teams.
Mathematical Skills:
- Ability to calculate figures and amounts such as discounts, percentages, margins, and sales projections.
- Ability to interpret basic reports and sales metrics.
Reasoning Ability:
- Ability to identify customer needs, evaluate challenges, recommend solutions, and make sound business decisions.
- Ability to manage multiple opportunities, prioritize activities, and adapt to changing customer and market conditions.
Environmental Requirements:
- This position requires regular travel to customer locations, job sites, and business meetings.
- The employee will work in a field environment and interact with customers in commercial facilities.
Physical Demands:
- While performing the duties of this job, the employee is regularly required to use hands to operate computer equipment, reach with hands and arms, and communicate effectively.
- The employee frequently stands, walks, and sits.
- The employee may occasionally climb, balance, stoop, kneel, crouch, or crawl while visiting customer locations.
- The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
- Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
Benefits Overview list:
- Competitive Weekly Pay
- Comprehensive Healthcare Coverage - Medical, Dental, Vision, + More (Includes some 100% Company-paid plans)
- Financial Resources - 401(k) Retirement Savings Plan with a 5% match, Life Insurance, Short & Long-Term Disability
- Time-Off & Holidays - Up to 4 weeks of Paid Off, 9 Paid Holidays + Veterans Day for Veterans
- Career Growth & Development- Company-sponsored education and career advancement programs like the FirstCall Academy, the Learning & Education Assistance Program (LEAP), and the FirstCall Progression Program
- Generous Referral Bonus of $2,500 per referral
- Role-Specific Perks - Company vehicle or allowance, mobile phone or phone allowance, uniforms, and work boot allowance
Pay section: we already have Competitive Weekly Pay in benefits; but we could also have a separate Pay section with that detail. However instruction: prefer a few substantive sections over many thin ones. Could combine Pay into Benefits. But they said include Pay section only if posting actually states them. It does state Competitive Weekly Pay. Could either include as part of Benefits or separate. To avoid thin sections, maybe include Pay as part of Benefits. But they gave example headings including Benefits, Pay, Schedule. It's okay to have Pay separate if we have content. However we already have Competitive Weekly Pay in Benefits list; if we also make Pay section, we'd duplicate. Better to keep Pay as part of Benefits, not separate. So we will not create a Pay section.
Schedule: not present.
Thus sections: About the role, Responsibilities, Qualifications, Skills, Benefits.
We need to ensure we don't repeat job title as heading.
Now produce HTML fragment.
We'll wrap each section in
- ... list.
Then
- ... list.
Then