Maintenance - Rusutsu - Summer & Winter (full-time year-round)

About The Role

The Maintenance Staff is responsible for the day-to-day upkeep, repair, and preventative maintenance of managed properties. This is a hands-on role requiring strong technical ability, problem-solving skills, and the flexibility to operate across a portfolio of luxury and mid-scale properties.

Main Tasks

• General Maintenance & Repairs: Carry out day-to-day maintenance inspections; respond promptly to maintenance requests from front desk, housekeeping and management; assist in coordinating external contractors when required.
• Preventative Maintenance: Conduct regular inspections of properties to identify and address maintenance issues proactively; maintain equipment tools and machinery in good working condition.
• Property Upkeep & Presentation: Ensure all properties are maintained to a high standard in line with brand and guest expectations; support property upgrades, refurbishments, and seasonal preparations; assist with furniture assembly fixture installation and general improvements.
• Winter Operations (Seasonal Priority): Perform snow clearing and ice management across access roads, parking areas and entryways; operate snow removal equipment (snow blowers, shovels, etc.) safely and efficiently; ensure safe access for guests, staff and vehicles at all times.
• Onsen & Facilities Support (if applicable): Assist in the basic operation and monitoring of onsen systems and water facilities; conduct routine checks on heating, water systems and ventilation; escalate technical issues to specialist contractors where required.

About You

• Experience & Skills: Experience in maintenance or a related field; practical skills across multiple trades (basic electrical, plumbing, carpentry preferred); experience operating maintenance tools and machinery.
• Personal Attributes: Reliable, proactive, and hands-on approach; strong attention to detail and pride in quality of work; ability to work under pressure, particularly during peak seasons; flexible and willing to work across multiple properties.
• Language Requirements: Either English or Japanese (both very advantageous, but not essential depending on team structure).
• Other Requirements: Valid driver's license (required); ability to perform physically demanding work, including lifting and working outdoors in winter conditions.

Working Conditions

• Shift-based work including weekends and public holidays
• Outdoor work required in all weather conditions, especially during winter
• On-call availability may be required for urgent maintenance issues

Offer

• Monthly Salary: Subject to experience
• Full social insurance and medical coverage (in line with Japanese labor law)
• Annual performance-based bonus
• Annual staff trip (subject to company performance)
• Lifestyle Benefit Program