Maintenance Porter - Houston, Texas

About the role

Are you a team player who likes to have fun while you work? Do you enjoy meeting people and sparking conversations? If so, then we want YOU to join our LAZ family! We are an employee first company who care about you and what you think! Why LAZ Parking?

Responsibilities

The Porter is responsible for all janitorial responsibilities for garages and surface lots ensuring they are maintained and cleaned on a daily basis. Interface with customers, handle disputes, provide effective communication between departments, co-workers, customers and clients.

• Ensure garages and surface lots are maintained and cleaned on a daily basis.
• Responsible for general maintenance of the garage and surface lots – sweeping, wiping down surfaces and equipment, emptying trash, picking up trash, changing light bulbs, painting etc.
• Assist with snow removal and management of winter upkeep (managing sidewalks and garages).
• May need to operate garage/floor sweeper and scrubber to ensure floors are clean and safe.
• Responsible for ensuring all daily duties on maintenance checklist are completed efficiently and timely.
• Greet customers using name, be responsive and timely with correspondence and problem resolution, and display a caring attitude, develop a rapport with the customer base.
• Provide vehicle assistance to customers in garages and surface lots.
• Assist customers as needed over intercom system, in lobbies, lanes, and in the parking office.
• Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times.
• Assist with cashiering functions as needed.
• Perform other duties as assigned.

Qualifications

• Education: High school diploma or GED preferred but not required.
• Experience: Experience with general facility maintenance required. Experience in customer relations. Parking industry experience is preferred but not required. May need a valid driver’s license and be able to operate Maintenance vehicles.

Skills

• Ability to communicate professionally and effectively.
• Willingness to be flexible, work multiple facility