Maintenance Porter, DOT Shuttle Operations

SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences—no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking. Tomorrow, we will power checkout-free experiences anywhere to make everyday moments remarkable—giving us back our most valuable asset, time.

Responsibilities

• Maintain a clean appearance at the facility/DOT-regulated shuttle operation by performing all maintenance and cleaning tasks related to the facility and/or shuttle buses.
• Move shuttle buses for fueling, cleaning, general maintenance, etc.
• Shovel, plow, or blow snow from entrance/exit ramps and designated areas using shovels, snow blowers, and other light-duty equipment.
• Paint all areas of the facility as directed (signs, doors, walls, curbs, islands, etc.) to ensure neat and clean appearance.
• Perform maintenance and cleaning tasks from checklists and as directed to remove dirt, dust, litter, and debris using brooms, mops, brushes, and hand tools.
• Report policy violations, safety hazards, or unusual occurrences to the facility manager promptly.
• Assist customers within the facility or as directed by the facility manager/supervisor.
• Resolve customer complaints independently or with supervisor assistance.
• Cover other duties (e.g., cashier) as needed and maintain familiarity with all aspects of the operation.
• Maintain a neat, clean appearance and wear a complete uniform before and during scheduled shifts.
• Perform other duties as assigned.

Requirements

• Valid CDL Class A, B, or C with Passenger Endorsement (if operating shuttle buses with 15+ passengers).
• DOT Medical Examiner’s Certificate (DOT Medical Card).
• Availability to work special shifts (2nd shift, 3rd shift, weekends) if required by location.
• High School Diploma or equivalent combination of experience and education.
• Ability to read, write, and interpret English; respond to customer inquiries/complaints.

Skills

• Oral Communication: Speaks clearly; listens and seeks clarification; responds well to questions.
• Written Communication: Writes clearly and informatively; reads and interprets written information.
• Customer Service: Maintains a positive attitude; responds to service requests and assistance needs.
• Adaptability: Adapts to changes in the work environment; handles delays or unexpected events.
• Judgment: Exhibits sound and accurate judgment.
• Professionalism: Reacts well under pressure.

Physical Demands

• Regularly uses hands/fingers and communicates with customers/employees.
• Frequently sits, reaches with hands/arms, stands, walks, climbs, balances, stoops, kneels, and crouches.
• Frequently twists, turns, stretches, and bends.
• Regularly lifts and moves 50+ pounds.
• Moves quickly as required by the role.
• Specific vision abilities: Close vision, peripheral vision, and ability to adjust focus.

Pay

$22.36 per hour (+ tips). This role is eligible to earn tips in addition to the posted hourly rate.

Benefits

• Medical, dental, and vision insurance.
• Flexible spending accounts.
• Long/short-term disability and life insurance.
• Accident insurance.
• 401k retirement plan.
• Paid time off.

Location: Des Moines, IA.