Maintenance Planner/Scheduler

About the role

The MRE Planner/Scheduler is a critical role within the maintenance organization of HelloFresh and our associated brands. This position is responsible for reviewing work requests, evaluating scope, allocating resources, and working with impacted teams to schedule associated activities in a way that avoids costly downtime and interruptions to business operations while ensuring optimized use of labor and material resources. Periodic review of asset metadata and development of robust job plans are critical to keep systems accurate and data integrity strong. This position works closely with maintenance site, regional, and organizational leadership to keep maintenance operations running smoothly.

Responsibilities

• Forecast PM work and properly load balance daily workload allotment based on available labor and material resources.
• Review incoming maintenance requests and, with the assistance of site technicians and/or management as needed, evaluate criticality, work scope, and needed resources.
• Evaluate equipment and/or request scope and document in clear, concise, and descriptive job plans all requirements to complete the job effectively.
• Evaluate safety hazards and PPE requirements to ensure the safety of all maintenance staff and building associates.
• Estimate required labor, materials, and tools needed, and ensure availability prior to scheduling, including gathering documentation (drawings, manuals, etc.) and ensuring they are included as part of the job package.
• Work with the site inventory specialist or site leadership to ensure required parts are properly kitted and booked against the proper work request prior to scheduling.
• Communicate with site operations and maintenance leadership to ensure work is scheduled and all impacted parties are aware of what is being done and when. Adjust schedules as needed and communicate changes to all impacted parties.
• Review and report work backlog to management regularly to drive on-time completion of all work requests and predictive/preventive maintenance tasks.
• Review downtime data and escalate potential warranty issues to site maintenance leadership and the inventory specialist (as needed for part warranty issues).
• Ensure equipment records and metadata are correct and perform audits by walking equipment lines and checking against CMMS equipment lists to confirm all asset data is correctly identified and located within the CMMS database.
• Create/enroll new equipment in CMMS and ensure completeness of metadata.
• Communicate with site maintenance leaders and technicians to continuously improve the planning process and associated job plans.
• Work with other planner schedulers in the network to leverage best practices, share experiences, and help educate each other.
• Participate in related duties as requested, such as training new MRE staff, assisting Business Operations leaders with proper use of the CMMS system, and helping launch new buildings.

Requirements

• 5+ years of progressive experience in a maintenance environment, preferably with planning and scheduling.
• A high school diploma or equivalent education/experience.
• Experience with material handling equipment systems, with a basic understanding of installation, operation, and required general maintenance best practices.
• Proficient/Advanced knowledge of CMMS systems, preferably FMX and/or Fiix.
• Proficient in the use of standard office administrative software including document, spreadsheet, and slide presentation software (e.g., MS Office or Google software suite).
• Proficient in reviewing data for accuracy, anomalies, and trends, and being able to discuss findings with maintenance leadership.
• Excellent verbal and written communication skills.
• The ability to read and understand drawings, schematics, and diagrams.
• The ability to multitask when needed.
• A high level of integrity and ethics, and excellent follow-through.
• The ability to work in cold environments.

Benefits

• Competitive hourly rate, 401K company match that vests immediately upon participation.
• Generous PTO and additional sick leave.
• Comprehensive health and wellness benefits with options at $0 monthly, effective the first day of employment.
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_).
• Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+.
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company disrupting the traditional food supply chain.

Shift is based on business needs.