Maintenance Mechanic II

Job Overview

This position works under the direction of the Supervisor and is directly responsible for the maintenance and upkeep of the Hospital buildings, facilities and equipment at the "journeyman" level in one of the building trades. Must be familiar with and reasonably proficient in the other trades. Provides direction to helpers/workers assigned to assist with cleaning and maintenance operations. Must be able to work with little or no direct supervision as employee is solely responsible for ascertaining what maintenance or repair is required, determining its priority and responding appropriately.

Job Responsibilities

• Completes all paperwork associated with work orders on time, including filing incident reports and documenting critical turnover in the Maintenance Redbook.
• Completes scheduled and unscheduled work orders within established time constraints.
• Maintains a neat and organized workspace, including mechanical and electrical rooms, and ensures proper parts inventory levels.
• Maintains a professional appearance and presents professionally in all work areas.
• Uses proper techniques and required personal protective equipment to perform work safely and efficiently.
• Applies technical skills to complete all work requests—scheduled and unscheduled—in a professional and thorough manner.

Customer Service Orientation

Customer Service orientation is mandatory.

Working Conditions

• Climbing - Occasionally
• Hearing: Conversation - Consistently
• Hearing: Other Sounds - Frequently
• Interpersonal Communication - Kneeling - Occasionally
• Lifting 50+ Lbs. - Frequently
• Lifting
• Pulling - Consistently
• Pushing - Consistently
• Reaching - Consistently
• Sitting - Occasionally
• Standing - Consistently
• Stooping - Frequently
• Talking - Consistently
• Thinking/Reasoning - Consistently
• Using Hands - Frequently
• Color Vision - Occasionally
• Visual Acuity: Far - Frequently
• Visual Acuity: Near - Consistently
• Walking - Consistently

TriHealth SERVE Standards and ALWAYS Behaviors

• Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
• Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
• Refrain from using cell phones for personal reasons in public spaces or patient care areas
• Excel: ALWAYS… Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
• Offer patients and guests priority when waiting (lines, elevators)
• Work on improving quality, safety, and service
• Respect: ALWAYS… Respect cultural and spiritual differences and honor individual preferences
• Respect everyone’s opinion and contribution, regardless of title/role
• Speak positively about my team members and other departments in front of patients and guests
• Value: ALWAYS… Value the time of others by striving to be on time, prepared and actively participating
• Pick up trash, ensuring the physical environment is clean and safe
• Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste
• Engage: ALWAYS… Acknowledge wins and frequently thank team members and others for contributions
• Show courtesy and compassion with customers, team members and the community