Maintenance Manager - Club Wyndham Avenue Plaza Resort
Summary
Supports general resort operations and maintenance function by managing the general upkeep of the resort by directing and performing preventive maintenance procedures and maintaining resort quality standards.
Essential Duties And Responsibilities
- Ensures overall unit interior and common area functionality by performing all phases of resort maintenance including but not limited to preventive maintenance, emergency maintenance and requested maintenance.
- Hires, trains, disciplines and terminates maintenance staff; oversees the implementation of and adherence to WorldMark policies, procedures and standards.
- Develops, assigns and directs weekly schedules and daily duties of maintenance staff.
- Manages all financial aspects of the maintenance department including budgeting, inventory, reporting, etc.
- Responds efficiently and courteously to guest service requests.
- Supervises one maintenance Supervisor and 4-6 employees responsible for resort unit interior/exterior and grounds.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are a representative of the knowledge, skills, and/or abilities necessary to perform these duties successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedural manuals.
- Ability to write routine reports and correspondence; ability to effectively present ideas before groups or individuals.
- Ability to give high priority to customer service; ability to solve problems without additional guidance.
Licenses And Certifications
- CPR certified or in the process of attaining.
- Valid driver's license.
- Possess or be in the process of earning Certified Pool Operators designation.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Grasp, handle or feel objects, tools or controls.
- Talk and hear.
- Frequent standing, walking and climbing.
- Reaching, stooping, kneeling and crouching.
- Frequently lift and or move up to 25 pounds. Regularly lift and or move up to 50 pounds.
- Close vision, peripheral vision and the ability to adjust focus.
Work Environment
- Indoors with exposure to excessive noise from heavy equipment, dust, fumes, and vibrations at least fifty percent (50%) of the time.
- Outdoors, exposed to potential temperature extremes of heat and/or cold at least twenty-five percent (25%) of the time.
- Frequently work at fast pace with unscheduled interruptions.
- Responsibilities frequently require an adjusted work schedule, evenings, weekends and holidays to meet resort operating demands.
Education And Experience
- High School diploma required.
- Four years related maintenance experience.
- Two years supervisory experience.
Benefits
We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Certain benefits may be available to associates working fewer hours where required by applicable law.
- Medical
- Dental
- Vision
- Flexible spending accounts
- Life and accident coverage
- Disability
- Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
- Wish day paid time to volunteer at an approved organization of your choice
- 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
- Legal and identify theft plan
- Voluntary income protection benefits
- Wellness program (subject to provider availability)
- Employee Assistance Program