Maintenance Manager - Campus Enterprises- HOUSM - 990243

About the role

A regular, full-time, salaried, exempt, and benefit-eligible staff position. Work schedule may vary at times based on operational needs and may include evenings, weekends, holidays, and emergency call-back assignments.

Responsibilities

• Serves as the Building Captain for five assigned residence halls, providing overall coordination of maintenance operations.
• Supervises, schedules, trains, coaches, and evaluates maintenance technicians, support staff, and student employees.
• Assigns daily work activities and establishes priorities to ensure timely completion of preventive, routine, and emergency maintenance.
• Conducts regular inspections of assigned facilities to identify maintenance deficiencies, code concerns, safety hazards, and capital repair needs.
• Develops, implements, and monitors preventive maintenance programs for building systems, equipment, and facilities.
• Performs and oversees general building maintenance, including carpentry, plumbing, electrical, HVAC, painting, drywall repair, door and hardware repairs, flooring, and other building systems.
• Responds to emergency maintenance situations and coordinates after-hours and weekend response activities as required.
• Schedules and manages on-call maintenance staff.
• Reviews work orders, establishes repair priorities, assigns work, and monitors completion through the University's maintenance management system.
• Maintains accurate maintenance records, preventive maintenance schedules, and departmental documentation.
• Oversees the Housing Maintenance inventory system, ensuring proper inventory control, material availability, and accurate recordkeeping.
• Supervises the University Key Shop and employees responsible for key issuance, lock maintenance, rekeying, and key inventory.
• Collaborates with Housing staff, Residence Hall Directors, Physical Plant, custodial services, Environmental Health and Safety, and other campus departments.
• Coordinates maintenance activities with outside contractors, vendors, and Physical Plant personnel to ensure quality workmanship and contract compliance.
• Obtains quotes and bids for maintenance projects, repairs, equipment, and facility improvements in accordance with University purchasing requirements.
• Reviews, approves, and processes purchase requisitions, purchase orders, invoices, and maintenance-related expenditures.
• Maintains compliance with applicable federal, state, local, and University safety regulations, including Occupational Safety and Health Administration (OSHA) standards.
• Promotes a safe work environment by conducting safety inspections and ensuring employees follow established safety procedures.
• Provides exceptional customer service while communicating professionally with students, faculty, staff, contractors, vendors, and campus partners.
• Performs hands-on maintenance work during periods of high workload, emergencies, or staffing shortages.
• Performs other related duties as assigned.

Qualifications / Experience Required

• Requires a university degree in related field or 4+ years of equivalent work experience in chosen field that provides knowledge of and exposure to fundamental theories, principles, and concepts.
• Must have a valid driver's license, clean driving record, and be able to operate a typical motor vehicle.
• Experience in a higher education environment is preferred.
• Experience in a chosen field to achieve results is preferred.
• Knowledge of trade skills in at least one area required, multiple skills preferred.
• General office skills required which include experience with Microsoft Word and Excel.
• (Network experience required).
• Excellent communication, customer service, and organization skills.
• Good supervisory skills.
• Excellent telephone etiquette, interpersonal and public relations skills.
• Ability to work well with others fostering a positive working relationship.
• Ability to operate office equipment.
• Ability to multi-task.
• Demonstrates a warm and caring professional service-oriented attitude.
• Must be self-motivated.
• Ability to listen and synthesize directives.