Maintenance Lead Technician

About the role

Chewy is currently recruiting for a Maintenance Technician Lead at our fulfillment center in Lewisberry, PA. You will support the fast-paced operations of our dynamic fulfillment center environment and develop new skills in e-commerce fulfillment operations.

Responsibilities

• Perform maintenance and repair, housekeeping and plumbing, metal fabrication and carpentry to support our fast-paced fulfillment center operations.
• Ensure that all fulfillment center equipment is operating properly and ensure a safe working environment for all Team Members.
• Complete periodic and general maintenance tasks throughout the facility - as assigned and according to schedule.
• Perform daily inspections of conveyor systems, shipping, and packing equipment areas.
• Maintain accountability for assigned equipment and associated gear list, reducing loss, damage, and defects to zero.
• Complete repair orders and maintain parts usage records.
• Solve mechanical and electrical problems, visually check, test, and evaluate the condition of components, equipment, and circuits.
• Follow company procedures.
• Lead a team of up to 10 hourly facilities associates.
• Responsible for achieving all facilities goals.
• Primary point of contact for P1/P2 issues.
• Mentor, train and develop teammates for career progression and learning.
• Create a positive team dynamic that encourages all employees in the FC to provide feedback and inspire change within the facility, adapt to the ever-changing business, and stay focused on the customer experience.
• Use the site CMMS system (Fiix) to optimize perfect PM/CM execution and provide insights to improve overall performance.

Requirements

• Leadership experience.
• Excitement for working in an environment with high level of ambiguity and change.
• Metrics driven attitude.
• Customer service obsession, with willingness to do whatever it takes to satisfy customer needs.
• Effective communicator and leader for employees, direct reports, cross-functional teams, and executive leadership.
• Proven ability to quickly adapt and drive the right results using data.
• Highest levels of integrity and ethics.
• At least 36 months of previous facility maintenance experience (Mechanics and Maintainers, Construction and Engineering, Aviation and Transportation Repair).
• Must have electrical experience or understanding.
• Must be able to demonstrate electrical knowledge of 24v ac/dc control circuits, 120v power and control circuits and 277v-480v power circuits.
• Experience using appropriate tools and maintenance equipment.
• Able to stand, bend, stoop, twist and turn frequently.
• Manual dexterity, overall coordination, and good balance to work at ground level, with the ability to climb and work at elevations up to 35 feet above floor level.
• Interest in math, electricity, shop mechanics, electric motors, and appliances.
• Good at solving problems.
• Understand potential exposure exists to high voltage current, welding equipment, vehicle and equipment lubricants and solvents.
• Able to work nights and weekends.
• Experience with fire system and fire alarm electronic devices.
• Ability to read, understand & interpret electrical, pneumatic, & plumbing schematics.
• Experience with conveyor mechanical systems (belts, drives, tracking valves).
• Experience with VFD motor controllers.
• Experience with motor starters and control cabinet PLC knowledge - input/outputs solving or some programming.
• Experience with HVAC - advanced knowledge or experience.
• Communicate preventative maintenance and repair opportunities as well as escalation of resources outside of normal hours when needed, to ensure system performance.
• Can communicate, make sound decisions, work well under pressure.
• Recognize problems and repair before breakdown occurs.
• Proactive problem solving & mechanical proficiency.

Qualifications

• Ability and willingness to train others.

Skills

• Leadership.
• Highly adaptable and metrics-driven.
• Strong customer service orientation.
• Effective communication and leadership skills.
• Data-driven decision making.
• Problem-solving skills.
• Math and electrical knowledge.
• Physical stamina and dexterity.
• Ability to work in a fast-paced, dynamic environment.
• Knowledge of various maintenance and repair techniques.
• Understanding of electrical and HVAC systems.
• Ability to work independently and as part of a team.

Benefits

Chewy offers competitive compensation and benefits including health insurance, retirement plans, and paid time off.

Pay

Salary range: $50,000 - $60,000 annually.

Schedule

Shifts may vary based on operational needs.