Maintenance Lead Technician

About the role

Arcan Capital is committed to providing an exceptional living experience for our residents by ensuring well-maintained, high-quality communities. The Maintenance Technician plays a vital role in delivering on our commitments by performing a wide variety of maintenance, repair, groundskeeping, and other interior and exterior duties under the supervision of the Maintenance Supervisor.

Responsibilities

• Prepares Market Ready apartments, which may include painting, carpet repairs, cleaning, general repairs, housekeeping duties, and any necessary duties to provide our residents with that quality move-in experience.
• Performs routine interior and exterior community maintenance as scheduled and requested; may include painting, snow/ice removal, gutter cleaning, replacing filters, working with trash compactor, etc.
• Performs routine maintenance and repair on community equipment to include plumbing, light bulb replacement, A/C maintenance, electrical, carpentry and mechanical repair.
• Responds to all repair requests and maintenance concerns from residents and staff in a timely manner and with a professional attitude.
• Reports any maintenance concerns on vacant units, models, common areas, as well as equipment malfunctions, breakdowns and any hazardous conditions to the Maintenance Supervisor in a timely manner.
• Maintains resident privacy and receives proper authority prior to entering resident apartments.
• Ensures that all maintenance items are kept in a safe area to prevent injuries to residents, associates, and visitors.
• Delivers superior customer service and always represents the company in a professional manner.
• Attends in-service training and education sessions, as assigned.
• Works with vendors as instructed, such vendors for landscaping, painting, asphalt, etc.
• Knowledgeable of state, local, and federal fair housing laws and must follow all safety/OSHA requirements.

Qualifications & Skills

• Must be at least 18 years old.
• Advanced knowledge of HVAC, plumbing, electrical, carpentry, and mechanical systems. Must be HVAC certified.
• Strong customer service skills with a passion for assisting residents.
• Excellent communication, problem-solving, and interpersonal abilities.
• Ability to multitask, prioritize, and work efficiently in a fast-paced environment.
• Detail-oriented with strong organizational and time management skills.
• Willingness to work a flexible schedule, including on-call hours, weekends, and holidays.

Qualifications

• 3+ years of prior maintenance experience.
• HVAC, EPA, and/or CPO certifications are preferred.
• A valid driver's license and reliable transportation may be required, depending on property needs.
• A high school diploma or equivalent is required.

Benefits

Competitive compensation & benefits, including medical, dental, vision, two weeks paid vacation, five days of PTO/Sick leave, matching 401k program and more!