Maintenance II
Evergreen Real Estate Group · Knoxville, TN · 1 mo ago
ManagementFull-time
We need to output HTML fragment with sections: headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must not repeat job title. We need to include sections only if posting has real specific content. The posting includes: Job Summary (maybe "About the role"), Key Responsibilities, Education & Experience, Licenses and Certifications, Other Preferred Qualifications, Skills, Work Environment / Physical Requirements, Qualifications (some duplicate). Also there is "Essential Duties and Responsibilities" repeated.
We need to map to headings: About the role (maybe from Job Summary). Responsibilities (Key Responsibilities). Requirements (Education & Experience, Licenses and Certifications). Qualifications (maybe combine with Requirements? But we can have separate sections: Requirements and Qualifications if distinct. The posting has "Education & Experience", "Licenses and Certifications", "Other Preferred Qualifications". Also "Skills". Also "Work Environment / Physical Requirements". Also "Qualifications" (the essential duties). Might be overlapping.
We need to avoid filler like "commensurate with experience". Not present.
We need to remove boilerplate: cookie/navigation/legal/EEO etc. Not present.
We need to preserve all substantive info.
We'll create sections:
for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must not repeat job title. We need to include sections only if posting has real specific content. The posting includes: Job Summary (maybe "About the role"), Key Responsibilities, Education & Experience, Licenses and Certifications, Other Preferred Qualifications, Skills, Work Environment / Physical Requirements, Qualifications (some duplicate). Also there is "Essential Duties and Responsibilities" repeated.
We need to map to headings: About the role (maybe from Job Summary). Responsibilities (Key Responsibilities). Requirements (Education & Experience, Licenses and Certifications). Qualifications (maybe combine with Requirements? But we can have separate sections: Requirements and Qualifications if distinct. The posting has "Education & Experience", "Licenses and Certifications", "Other Preferred Qualifications". Also "Skills". Also "Work Environment / Physical Requirements". Also "Qualifications" (the essential duties). Might be overlapping.
We need to avoid filler like "commensurate with experience". Not present.
We need to remove boilerplate: cookie/navigation/legal/EEO etc. Not present.
We need to preserve all substantive info.
We'll create sections:
About the role
with the Job Summary paragraph.
Responsibilities
with - for each bullet from Key Responsibilities (General Maintenance & Repairs, Preventive & Deferred Maintenance, Grounds & Exterior Maintenance, Supervision & Collaboration, Safety & Compliance, Inventory & Tools). Could also include sub-bullets? We'll keep each main bullet as
- with maybe internal text.
Requirements
combine Education & Experience, Licenses and Certifications, Other Preferred Qualifications? Actually "Other Preferred Qualifications" is more like qualifications. We'll separate: Requirements for mandatory: Education & Experience, Licenses and Certifications. Qualifications for preferred: Other Preferred Qualifications, Skills.
But we need to avoid thin sections. Let's see content:
Education & Experience: "High school diploma or GED required. Minimum of 2 years’ experience in residential or multifamily maintenance required. Experience in troubleshooting and performing repairs on building systems preferred."
Licenses and Certifications: "Valid driver’s license and auto insurance required. Pool certification required for properties with pools. Trade certifications in HVAC, plumbing, or electrical preferred."
Other Preferred Qualifications: list of tools familiarity.
Skills: list of skill bullets.
Work Environment / Physical Requirements: description.
Qualifications (Essential Duties and Responsibilities): seems duplicate of responsibilities but more detailed. Might be redundant; we could incorporate into Responsibilities but we must preserve all info. Could add a subsection under Responsibilities? But we need headings only. Could create a section "Additional Responsibilities" but not in allowed headings list. The allowed headings are limited to those listed; we should not create other headings. So we must fit content into allowed headings. We can put the essential duties under Responsibilities as more detail, maybe as extra - items.
Thus we will have sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Work Environment (maybe as "Work Environment" heading? Not in list but we could use "Work Environment" as a heading? The instruction says use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It gives examples but not exclusive? It says use for section headings (e.g. ...). Likely we should stick to those headings. Work Environment not listed; maybe we can incorporate into Requirements or Qualifications? Could put under Requirements as "Work Environment & Physical Requirements". But that's not exactly requirement. Could create a section "Requirements" and include that as part.
Better: Use "Requirements" for education/experience/licenses, and "Qualifications" for preferred qualifications and skills, and maybe include work environment under Qualifications? Hmm.
Alternatively, we could create a section "Work Environment" even if not in examples; the instruction says use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). The "e.g." suggests those are examples, not exhaustive. So we can use other headings as needed, but better to stick to those to be safe. However we need to convey work environment info; we could put it under "Qualifications" as a subsection? But we cannot add subheadings; we could just include a
inside Qualifications.
Thus plan:
- About the role: Job Summary paragraph.
- Responsibilities: combine Key Responsibilities and Essential Duties (maybe as extra items). We'll list each main duty as
- .
- Requirements: Education & Experience, Licenses and Certifications (mandatory). We'll list as
- .
- Qualifications: Other Preferred Qualifications (tools familiarity) and Skills (list). Also maybe include Work Environment / Physical Requirements as a
under Qualifications.
We must not repeat job title. No metadata like Job ID.
We'll output only HTML fragment.
Let's craft.
First, About the role: The Job Summary paragraph: "The Maintenance II technician is responsible for maintaining the physical integrity of the community by performing advanced maintenance tasks and supporting the upkeep of building systems, units, and common areas. This role assists with troubleshooting complex maintenance issues, guides junior staff, and ensures that preventive maintenance and repair standards are upheld. The Maintenance II technician plays a key role in fostering a safe, functional, and clean-living environment for residents, visitors, and staff."
We'll put that in
.
Responsibilities: We'll create
with items:
- Complete assigned work orders involving plumbing, electrical, carpentry, HVAC, and appliance repairs.
- Troubleshoot and resolve maintenance issues; escalate complex or specialty repairs as needed.
- Ensure make-ready repairs are completed on schedule and to standard.
- Provide feedback on recurring problems and suggest long-term solutions or procedural improvements.
- Maintain accurate records for all completed work orders and inspections.
- Perform scheduled inspections and routine maintenance on mechanical systems and building equipment.
- Monitor conditions of water heaters, HVAC units, boilers, and exhaust fans.
- Identify and report potential safety or system issues before they escalate.
- Participate in capital repair projects and assist with coordinating contracted vendors.
- Perform seasonal exterior tasks such as snow removal, lawn care, leaf raking, salting, and trash removal.
- Maintain common areas, walkways, and property appearance.
- Identify and address exterior safety concerns, including lighting outages, broken stairs, or trip hazards.
- Support and mentor Maintenance I and Janitorial staff under direction of the Maintenance Supervisor or Property Manager.
- Assign routine tasks and follow up on completion as requested.
- Assist with scheduling or onboarding of new maintenance team members.
- Provide performance input and support training as needed.
- Follow all OSHA regulations, Fair Housing guidelines, and company safety procedures.
- Identify hazardous materials or unsafe conditions (e.g., LBP, asbestos, mold) and report immediately.
- Ensure tools and equipment are maintained in safe working condition.
- Promote a safety-first culture on the maintenance team.
- Use PPE consistently and appropriately.
- Maintain tools, supplies, and equipment; report inventory needs.
- Assist in collecting bids and sourcing materials for repairs or contracted projects.
- Operate a variety of hand and power tools, ladders, and testing devices safely and effectively.
- Conducts all business in accordance with company policies and procedures, state and federal laws; e.g., OSHA, ADA, Fair Housing, etc.
- Performs maintenance and repair tasks.
- Ensures that all make-ready repairs and services are completed correctly and on schedule.
- Assists in trouble-shooting maintenance problems and make recommendations for correction.
- Assists in the collection of bids and procurement of outside services and/or vendors for contract or repair work.
- Remains available to perform work orders and routine, preventative and deferred maintenance tasks.
- Documents resolutions to all work orders.
- Provides information to be used in work order status reports, documentation of capital improvements and major repairs.
- Assists in keeping grounds neat and free of litter. Rake, sweep, shovel as circumstances warrant.
- Remains aware of the condition of physical property throughout the community and immediately notify management of any unsafe conditions; e.g., broken gates leading to the pool, broken steps, open holes, broken/burned out exterior lights.
- Maintains accurate records regarding preventive maintenance, work orders (received and completed), expenditures, apartment make-ready status, work-in-progress, etc.
- Assists in scheduling and performing minor and routine maintenance on all appropriate equipment on a regular basis.
- Inspects and maintains all tools in excellent condition and inform management of the inventory status of spare parts and maintenance materials.
- Looks out for any safety hazards, including LBP, asbestos, radon, hazardous spills and workplace safety. Notify management immediately if safety hazards exist.
- Maintains a "safety first" attitude.
- Ensures all safety equipment is used consistently and appropriately.
- Performs work area clean-up and safety related duties.
That's a lot but okay.
Requirements: Education & Experience, Licenses and Certifications (mandatory). We'll list:
- High school diploma or GED required.
- Minimum of 2 years’ experience in residential or multifamily maintenance required.
- Experience in troubleshooting and performing repairs on building systems preferred. (maybe preferred but still include)
- Valid driver’s license and auto insurance required.
- Pool certification required for properties with pools.
- Trade certifications in HVAC, plumbing, or electrical preferred.
We could separate mandatory vs preferred but okay.
Qualifications: Other Preferred Qualifications (tools familiarity) and Skills list, plus Work Environment / Physical Requirements.
Other Preferred Qualifications: list of tools familiarity:
- Familiar with safe use and maintenance of:
- Hand Tools – hammers, wrenches, snips, posthole diggers
- Power Tools – drills, grinders, saws
- Ladders & Aids – dollies, step ladders, full ladders
- Mechanical Equipment – motors, compressors, augers
- Measuring Devices – voltmeters, gauges, pH testers
- Must be able to read directions, safety instructions, and work orders.
Skills: list:
- Technical Expertise – Understands and applies advanced maintenance practices across multiple systems and repair types.
- Safety Awareness – Consistently follows safety protocols and identifies potential hazards.
- Leadership Support – Assists in guiding junior team members and helps uphold quality work standards.
- Resident Service – Responds to resident needs with professionalism, urgency, and respect.
- Problem-Solving – Diagnoses maintenance issues accurately and applies practical solutions.
- Time Management – Prioritizes competing tasks efficiently and completes assignments on schedule.
- Team Collaboration – Works effectively with maintenance and property management teams.
- Adaptability – Adjusts to emergencies, seasonal demands, or operational shifts with minimal disruption.
Work Environment / Physical Requirements: paragraph:
Work is performed indoors and outdoors in residential and building maintenance environments. Frequently required to walk, stand, bend, climb stairs/ladders, and kneel or crouch. Must be able to lift/move up to 50 pounds regularly and up to 100 pounds occasionally. Regular exposure to weather, dust, fumes, and maintenance materials. Use of PPE and adherence to safety procedures required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
We'll put that as under Qualifications.
Now ensure we don't repeat content unnecessarily but it's okay.
Now produce HTML:
About the role
...
Responsibilities
- ...
...
Requirements
- ...
...
Qualifications
- ...
(for Other Preferred Qualifications maybe we
Requirements
combine Education & Experience, Licenses and Certifications, Other Preferred Qualifications? Actually "Other Preferred Qualifications" is more like qualifications. We'll separate: Requirements for mandatory: Education & Experience, Licenses and Certifications. Qualifications for preferred: Other Preferred Qualifications, Skills. But we need to avoid thin sections. Let's see content: Education & Experience: "High school diploma or GED required. Minimum of 2 years’ experience in residential or multifamily maintenance required. Experience in troubleshooting and performing repairs on building systems preferred." Licenses and Certifications: "Valid driver’s license and auto insurance required. Pool certification required for properties with pools. Trade certifications in HVAC, plumbing, or electrical preferred." Other Preferred Qualifications: list of tools familiarity. Skills: list of skill bullets. Work Environment / Physical Requirements: description. Qualifications (Essential Duties and Responsibilities): seems duplicate of responsibilities but more detailed. Might be redundant; we could incorporate into Responsibilities but we must preserve all info. Could add a subsection under Responsibilities? But we need headings only. Could create a section "Additional Responsibilities" but not in allowed headings list. The allowed headings are limited to those listed; we should not create other headings. So we must fit content into allowed headings. We can put the essential duties under Responsibilities as more detail, maybe as extra for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It gives examples but not exclusive? It says use for section headings (e.g. ...). Likely we should stick to those headings. Work Environment not listed; maybe we can incorporate into Requirements or Qualifications? Could put under Requirements as "Work Environment & Physical Requirements". But that's not exactly requirement. Could create a section "Requirements" and include that as part.
Better: Use "Requirements" for education/experience/licenses, and "Qualifications" for preferred qualifications and skills, and maybe include work environment under Qualifications? Hmm.
Alternatively, we could create a section "Work Environment" even if not in examples; the instruction says use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). The "e.g." suggests those are examples, not exhaustive. So we can use other headings as needed, but better to stick to those to be safe. However we need to convey work environment info; we could put it under "Qualifications" as a subsection? But we cannot add subheadings; we could just include a
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). The "e.g." suggests those are examples, not exhaustive. So we can use other headings as needed, but better to stick to those to be safe. However we need to convey work environment info; we could put it under "Qualifications" as a subsection? But we cannot add subheadings; we could just include a
inside Qualifications. Thus plan: - About the role: Job Summary paragraph. - Responsibilities: combine Key Responsibilities and Essential Duties (maybe as extra items). We'll list each main duty as
- .
- Qualifications: Other Preferred Qualifications (tools familiarity) and Skills (list). Also maybe include Work Environment / Physical Requirements as a
under Qualifications. We must not repeat job title. No metadata like Job ID. We'll output only HTML fragment. Let's craft. First, About the role: The Job Summary paragraph: "The Maintenance II technician is responsible for maintaining the physical integrity of the community by performing advanced maintenance tasks and supporting the upkeep of building systems, units, and common areas. This role assists with troubleshooting complex maintenance issues, guides junior staff, and ensures that preventive maintenance and repair standards are upheld. The Maintenance II technician plays a key role in fostering a safe, functional, and clean-living environment for residents, visitors, and staff." We'll put that in
. Responsibilities: We'll create
- with items:
- Complete assigned work orders involving plumbing, electrical, carpentry, HVAC, and appliance repairs.
- Troubleshoot and resolve maintenance issues; escalate complex or specialty repairs as needed.
- Ensure make-ready repairs are completed on schedule and to standard.
- Provide feedback on recurring problems and suggest long-term solutions or procedural improvements.
- Maintain accurate records for all completed work orders and inspections.
- Perform scheduled inspections and routine maintenance on mechanical systems and building equipment.
- Monitor conditions of water heaters, HVAC units, boilers, and exhaust fans.
- Identify and report potential safety or system issues before they escalate.
- Participate in capital repair projects and assist with coordinating contracted vendors.
- Perform seasonal exterior tasks such as snow removal, lawn care, leaf raking, salting, and trash removal.
- Maintain common areas, walkways, and property appearance.
- Identify and address exterior safety concerns, including lighting outages, broken stairs, or trip hazards.
- Support and mentor Maintenance I and Janitorial staff under direction of the Maintenance Supervisor or Property Manager.
- Assign routine tasks and follow up on completion as requested.
- Assist with scheduling or onboarding of new maintenance team members.
- Provide performance input and support training as needed.
- Follow all OSHA regulations, Fair Housing guidelines, and company safety procedures.
- Identify hazardous materials or unsafe conditions (e.g., LBP, asbestos, mold) and report immediately.
- Ensure tools and equipment are maintained in safe working condition.
- Promote a safety-first culture on the maintenance team.
- Use PPE consistently and appropriately.
- Maintain tools, supplies, and equipment; report inventory needs.
- Assist in collecting bids and sourcing materials for repairs or contracted projects.
- Operate a variety of hand and power tools, ladders, and testing devices safely and effectively.
- Conducts all business in accordance with company policies and procedures, state and federal laws; e.g., OSHA, ADA, Fair Housing, etc.
- Performs maintenance and repair tasks.
- Ensures that all make-ready repairs and services are completed correctly and on schedule.
- Assists in trouble-shooting maintenance problems and make recommendations for correction.
- Assists in the collection of bids and procurement of outside services and/or vendors for contract or repair work.
- Remains available to perform work orders and routine, preventative and deferred maintenance tasks.
- Documents resolutions to all work orders.
- Provides information to be used in work order status reports, documentation of capital improvements and major repairs.
- Assists in keeping grounds neat and free of litter. Rake, sweep, shovel as circumstances warrant.
- Remains aware of the condition of physical property throughout the community and immediately notify management of any unsafe conditions; e.g., broken gates leading to the pool, broken steps, open holes, broken/burned out exterior lights.
- Maintains accurate records regarding preventive maintenance, work orders (received and completed), expenditures, apartment make-ready status, work-in-progress, etc.
- Assists in scheduling and performing minor and routine maintenance on all appropriate equipment on a regular basis.
- Inspects and maintains all tools in excellent condition and inform management of the inventory status of spare parts and maintenance materials.
- Looks out for any safety hazards, including LBP, asbestos, radon, hazardous spills and workplace safety. Notify management immediately if safety hazards exist.
- Maintains a "safety first" attitude.
- Ensures all safety equipment is used consistently and appropriately.
- Performs work area clean-up and safety related duties.
That's a lot but okay.
Requirements: Education & Experience, Licenses and Certifications (mandatory). We'll list:
- High school diploma or GED required.
- Minimum of 2 years’ experience in residential or multifamily maintenance required.
- Experience in troubleshooting and performing repairs on building systems preferred. (maybe preferred but still include)
- Valid driver’s license and auto insurance required.
- Pool certification required for properties with pools.
- Trade certifications in HVAC, plumbing, or electrical preferred.
We could separate mandatory vs preferred but okay.
Qualifications: Other Preferred Qualifications (tools familiarity) and Skills list, plus Work Environment / Physical Requirements.
Other Preferred Qualifications: list of tools familiarity:
- Familiar with safe use and maintenance of:
- Hand Tools – hammers, wrenches, snips, posthole diggers
- Power Tools – drills, grinders, saws
- Ladders & Aids – dollies, step ladders, full ladders
- Mechanical Equipment – motors, compressors, augers
- Measuring Devices – voltmeters, gauges, pH testers
- Must be able to read directions, safety instructions, and work orders.
Skills: list:
- Technical Expertise – Understands and applies advanced maintenance practices across multiple systems and repair types.
- Safety Awareness – Consistently follows safety protocols and identifies potential hazards.
- Leadership Support – Assists in guiding junior team members and helps uphold quality work standards.
- Resident Service – Responds to resident needs with professionalism, urgency, and respect.
- Problem-Solving – Diagnoses maintenance issues accurately and applies practical solutions.
- Time Management – Prioritizes competing tasks efficiently and completes assignments on schedule.
- Team Collaboration – Works effectively with maintenance and property management teams.
- Adaptability – Adjusts to emergencies, seasonal demands, or operational shifts with minimal disruption.
Work Environment / Physical Requirements: paragraph:
Work is performed indoors and outdoors in residential and building maintenance environments. Frequently required to walk, stand, bend, climb stairs/ladders, and kneel or crouch. Must be able to lift/move up to 50 pounds regularly and up to 100 pounds occasionally. Regular exposure to weather, dust, fumes, and maintenance materials. Use of PPE and adherence to safety procedures required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
We'll put that as
- ... ...
- ... ...
- ... (for Other Preferred Qualifications maybe we
under Qualifications. Now ensure we don't repeat content unnecessarily but it's okay. Now produce HTML:
About the role
...
Responsibilities
Requirements
Qualifications