Maintenance I - Del Nido, Santa Rosa

Position Summary

Performs maintenance duties and repairs, such as skilled plumbing, electrical, carpentry, painting, sheet rock repair, major appliance repair, refurbishing, and common area cleaning at one or more communities that have multiple maintenance technicians.

Work Orders

• Utilize Yardi software to create and/or complete work orders and sync daily
• Communicate with resident if there are delays in completing work such as needing to order parts

Inspections

• Actively walk the property daily looking for deficiencies and if found, create and submit work order
• Complete quarterly property inspections and annual unit inspections using phone or tablet
• Include photos of deficiencies and sync inspection at day end
• Notify Community Manager if habitability concerns or other deficiencies are witnessed while completing an inspection or work order

Cleaning and Grounds

• Assists in custodial work/cleaning of common areas, including sweeping, mopping, vacuuming, emptying trash, window cleaning, etc.
• Affords grounds work, as needed
• Ensure trash enclosures are free of overflowing trash
• Follow safety protocols when moving dumpsters for trash pick up
• Inspect dumpsters regularly and report any deficiencies to Community Manager

Technology Utilization

• Utilize cell phone to record time worked and lunch break
• Participate in company meetings and trainings using ZOOM and Teams and adhere to company standard of having “camera on”
• Actively participate in the Teams group – Property Operations Maintenance
• Participate in in-person daily team check ins and weekly team check in meetings with Community Manager

Communication and Teamwork

• Actively participate in the Teams group – Property Operations Maintenance
• Professionally engage with residents
• Handle concerns and adversity with tact and diplomacy being sensitive to cultural background, economic status, those with special needs, and adhere to Equal Housing Opportunity requirements
• Be on time when attending training sessions and company meetings
• Attend and actively participate in monthly on-site safety meetings
• Participates in an on-call emergency schedule for evening, weekend, and holiday coverage of the property and/or other properties
• Maintain knowledge of water, gas meter cutoffs, all building and fixture cutoffs, sewer cleanouts and maps and diagrams of each property with assigned HUB
• Member of the property’s emergency response plan team
• Afford assistance to other team members, participate in team days and company events

Job Knowledge

• Rekeying / replacing door locks
• Proficient in rescreening window screen
• Unclog a sink or toilet
• Replace a garbage disposal, faucet
• Complete drywall repairs and satisfactorily texture, as needed
• Prepare vacant units for occupancy within five days
• Complete interior and exterior paint projects without getting paint on hardware, switch plates, etc.
• Troubleshoot and complete basic appliance repairs
• Hang and fit doors
• Install mini/vertical blinds
• Follow manufacturer directions for utilizing products
• Inspect equipment thoroughly before use and “tag out” any equipment that poses a safety hazard
• Complete basic irrigation repairs

Special Projects and Other Responsibilities

Special projects and other responsibilities may be assigned

Supervisory Responsibilities

This position does not have supervisory responsibilities

Qualifications

• Minimum of one years’ experience in a maintenance or construction environment
• High school diploma or GED

PREFERRED SKILLS

• Desirable second language skills may vary site by site

CERTIFICATES, LICENSES, REGISTRATIONS

N/A

WORK ENVIRONMENT

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
• While performing the duties of this job, the employee frequently works in outside weather conditions and is frequently exposed to fumes or airborne particles.
• The employee occasionally works near moving mechanical parts and in high, precarious places and is occasionally exposed to toxic or caustic chemicals, risk of electrical shock, and vibration.
• The noise level in the work environment is typically moderate and occasionally loud.