Maintenance Field Supervisor

Position Summary

As a Supervisor at Pool Centurion, you will lead and support a team of pool technicians, ensuring high-quality service delivery, safety compliance, and operational excellence. You will oversee daily operations, coach and mentor your team, and build strong client relationships to drive retention and growth. A commitment to superior customer service, team development, and operational efficiency is essential for success in this role.

Key Responsibilities

• Lead and direct the daily activities of pool technicians, ensuring productivity and quality standards are consistently met.
• Monitor team performance through in-person observations and performance tracking systems.
• Manage technician schedules to achieve labor and service goals.
• Ensure fleet management standards are followed, including vehicle maintenance and safety checks.
• Coach, train, and mentor employees, focusing on attracting, developing, and retaining top talent.
• Follow up with customers to confirm satisfactory completion of services.
• Develop and maintain client relationships to support retention and identify growth opportunities.
• Enforce all company safety policies and procedures.
• Perform additional job-related duties as needed.

Qualifications

• Minimum of 3 years supervising others in a route-based pool service business.
• A clear understanding of safety rules, operating principles, and pool maintenance requirements.
• Strong written and verbal communication skills.

Work Environment & Physical Requirements

• Physically capable of lifting heavy equipment, standing for extended periods, and performing manual labor as needed.
• Occasional weekend or after-hours work may be required for emergency jobs.

Compensation & Benefits

• Competitive salary based on experience.
• Health, dental, and vision insurance.
• Paid time off (PTO) and holidays.
• Career growth opportunities within the organization.