Maintenance Engineer | Hotel Don Fernando de Taos Hilton
About the role
The Engineer will be responsible for upkeep, preventative maintenance and troubleshooting with ice machines, refrigeration units, and air handling units, as well as other general maintenance, in accordance with the standards of Shaner Hotels and the respective franchises. The ideal applicant will be customer service oriented and willing to go the extra mile to make the guest experience one to remember.
Responsibilities
- Handle guest complaints ensuring guest satisfaction
- Maintain standards of quality and cleanliness throughout daily assignments
- Observe all house and safety rules, departmental procedures, and security procedures
- Assist with inventories as scheduled
- Follow maintenance program and cleaning schedule
- Upkeep, preventative maintenance and troubleshooting with ice machines, refrigeration units, and air handling units
- Perform other general maintenance duties as assigned
Requirements
- Minimum of two years of experience preferably in a hotel; franchised hotel experience a plus
- Knowledge of all mechanical equipment critical to the operation of the building; proper chemical handling and disposal
- Ability to prioritize tasks and comply with deadlines for work assignments
- Ability to interact positively with hotel personnel and provide prompt solutions to problems
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedural manuals
- Valid driver’s license and clean driving record required
- Strong background in commercial refrigeration and knowledge of ice machines, industrial chiller systems, and air handling units
- Basic working knowledge of general maintenance procedures
About Us
Shaner Hotel Group is one of the hospitality industry's leading award-winning hotel owner-operators and management companies. Our growing portfolio includes more than 70 full-service, select-service, extended-stay, and resort properties, representing over 8,000 guest rooms across 14 states and three countries. We proudly partner with many of the world's most recognized hospitality brands, as well as distinctive independent hotels, delivering exceptional guest experiences and operational excellence across every property. Beyond hotel management, Shaner Hotels provides a comprehensive range of hospitality services for investors, hotel owners, and brand partners, including hotel development, design and construction, revenue management, e-commerce, sales and marketing, human resources, accounting, and operational support. Whether you're joining one of our hotels or our corporate team, you'll become part of an organization committed to innovation, professional growth, and delivering outstanding hospitality.
About The Team
Shaner Hotels has an exciting opportunity at the beautiful Hotel Don Fernando de Taos, Tapestry Collection by Hilton! Located in scenic Taos, New Mexico, this unique property offers guests an authentic Southwestern experience surrounded by the culture, history, and natural beauty that make Taos a world-renowned destination. Set on six and a half scenic acres, Hotel Don Fernando features distinctive Southwestern architecture, charming casita-style accommodations, and locally inspired artwork and tapestries created by area artists. Every detail of the hotel reflects the spirit and creativity of the Taos community, providing guests with a truly memorable place to stay.