Maintenance Engineer

About the Role

As an Engineer at Sonesta International Hotels, you will perform general maintenance work to ensure the hotel's physical plant meets quality and safety standards. This role involves maintaining the building, equipment, and grounds, performing repairs, and conducting preventative maintenance across all hotel areas.

Work Environment

• Interior and exterior of the building with potential for guest-facing contact.
• Exposure to extreme temperatures inside and outside of the building.

Physical Demands

• Must be able to exert in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds constantly to lift, carry, push, pull, or otherwise move objects.
• Frequent bending, kneeling, climbing, stooping, and reaching.
• Ability to stand during an entire shift.

Schedule

• Flexible to work variable days of the week, including weekends and holidays.
• Flexible to work variable shifts (days, nights, overnights).
• Ten to twelve-hour shifts sometimes required.

Qualifications and Experience

• Specialized knowledge, skills, or certification within a field or discipline such as plumbing, electrician, carpentry, equipment mechanics, HVAC, refrigeration, etc.
• Trade school and/or college coursework in a related field preferred.
• Experience in a hotel or related field preferred.

Responsibilities

• Perform general maintenance and repairs for assigned areas of expertise, including the interior and exterior of buildings, hotel rooms, laundry and kitchen/refrigeration equipment, lighting, HVAC, ventilation, water treatment systems, and swimming pools.
• Conduct preventative maintenance on a regular basis to ensure assigned equipment is maintained and operational.
• Adhere to federal, state, and local safety regulations, brand standards, and other compliance requirements.
• Report all unsafe conditions or malfunctioning equipment to the supervisor.
• Follow procedures to ensure the security of inventory and assets such as tools, supplies, equipment, furniture, and televisions.
• Replenish supplies and inventory efficiently and minimize waste.
• Take required readings on equipment.
• Replace and program televisions as needed.
• Replace light switches, receptacles, light bulbs, and fixtures.
• Perform plumbing repairs (e.g., clogged drains, copper pipe, changing washers, handles, drain fittings).
• Understand and read blueprints and wiring diagrams.
• Refurbish furniture and fixtures and repair all types of wall coverings.
• Repair and program the hotel electronic lock system.
• Handle reasonable complaints/requests with professionalism and patience.
• Maintain a professional appearance and demeanor at all times.
• Attend departmental pre-shift and mandatory meetings.
• Perform other duties as requested by management.

Skills

• Attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.
• Ability to prioritize and multitask.
• Excellent organizational skills and attention to detail.
• Reading and writing abilities to document tasks, order supplies, receive instructions, and read equipment repair manuals.
• Mathematical skills, including basic math, percentages, quantities, and variances.
• Professional verbal communication skills.
• Excellent interpersonal and customer service skills.
• Prioritization and time management skills.

Benefits

• Medical, Dental, and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Various Employee Perks and Discounts
• Hospital Indemnity
• Critical Illness Insurance
• Accident Insurance