Maintenance Dispatcher

Role and Responsibilities

• Aids drivers in resolving technical issues related to equipment breakdowns or damage.
• Assesses and prioritizes repair requests to minimize costs and downtime.
• Analyzes historical repair data to identify patterns and trends.
• Determines the most effective solutions for safely removing drivers and equipment from the road.
• Evaluates the proximity of maintenance facilities to find the best course of action for a breakdown.
• Communicates breakdown details to relevant departments to facilitate timely deliveries.
• Collects and reviews repair estimates, obtains necessary approvals, and updates status.