Maintenance Director

Responsibilities

• Recruit, hire, train, coach, evaluate, and discipline up to and including termination of direct reports.
• Assumes responsibility for the financial performance and operations within the approved budget of the property.
• Operates within purchasing guidelines.
• Schedules, trains, supervises, and evaluates all subordinate maintenance personnel.
• Ensures property goals for response and completion times are met.
• Prioritizes work orders and follows up on assignments to ensure timely completion.
• Oversees, prepares, and approves purchase orders in accordance with approved budget and company guidelines in order to achieve property service standards.
• Establishes emergency on-call procedures.
• Provides oversight for all company owned equipment and small tools.
• Coordinating or performing equipment maintenance inspection process and records.
• Supervises the make ready of vacated units.
• Executes regular documented inspections of the property.
• Manages a variety of systems to ensure handling resident service requests.
• Establishes preventive maintenance procedures.
• Maintains accurate records regarding preventive maintenance requests and expenditures.
• Manages vendor relationships including ensuring contract compliance and oversight.
• Provides constant vendor/contractor communications concerning work scheduling, billings, vendor relations and certifications of insurance.
• Approves and submits all invoices to corporate office for payment.
• Assists the Community Director in performing annual / semi-annual site compliance inspections.
• Assists in all aspects of the property’s maintenance, including grounds, custodial, preventive, corrective, deferred, and emergency.
• Contributes to resident retention programs.
• Ensures unsafe conditions are corrected in a timely manner.
• Ensures compliance with company policies and procedures.
• Learns and ensures compliance with all company, local, state, and federal safety rules.
• Conducts regularly scheduled safety meetings in accordance with all applicable guidelines.
• Provides technical guidance and inspects work to validate it is performed per requirements.
• Practices proper safety techniques in accordance with Company, property and departmental policies, procedures, and standards.
• This position requires driving for the Company using either 1) a Company vehicle, at any frequency from Rarely to Constantly; or, 2) a Personal or Rental vehicle to conduct Company business more than 50% of the time to perform work duties.

Qualifications

• Bachelor's Degree from an accredited college or university with a focus in Business Administration, Engineering, Construction Management, or other related discipline.
• Preferred in the absence of a degree, directly related job experience in the maintenance of multi-unit residential houses, apartment complex or other public use structures, where proven knowledge may offset the degree requirement.
• Required: 5 or more years’ experience in building maintenance.
• Required: Previous experience managing others.
• Preferred: Have knowledge of the following trades/skills: electrical, HVAC, plumbing, carpentry, and general building maintenance.
• Perform work outside in all weather conditions and perform physical work, as well as to lift weights of up to 50 pounds regularly and above 50 pounds occasionally.
• Willing and able to work occasional on-call shifts.
• Requires a self-motivated, team player who pays close attention to detail and who can prioritize in a fast-moving environment.
• Must demonstrate strong organizational skills, ability to multi-task and prioritize effectively.
• Must combine effective leadership and strong technical knowledge with a positive and service-oriented attitude.
• Must motivate, delegate, and provide constructive feedback as appropriate to a team.
• Must demonstrate excellent communication and interpersonal skills, particularly the ability to interact effectively with a wide range of different people in a variety of situations.

Benefits

We are committed to offering competitive and equitable compensation. The hiring range for this position is generally between $115,920 - $125,000, exclusive of fringe benefits or potential bonuses. This position is also eligible for a performance bonus. Final salaries will be determined based on factors such as geographic location, skills, education, licenses, certifications, and/or experience. In addition to these factors – we believe in the importance of pay equity. Please keep in mind that the range mentioned above is the general Hiring Range for the role. Hiring at the top of the range is reserved for exceptionally qualified candidates. We consider internal and external factors as a part of every final offer. We also offer a generous total compensation and benefits package. Click here for benefits overview.