Maintenance Director

Accountable for maintaining the physical condition of assets to ensure they are safe, attractive, and comfortable, while achieving financial operation and maintenance metrics. The typical scope of responsibility is less than 500 units.

Responsibilities

• Performs all tasks associated with managing staff, including recruiting, hiring, training, coaching, evaluating, and disciplining up to and including termination of direct reports.
• Assumes responsibility for the financial performance and operations within the approved budget, focusing on maximizing cash flow after debt service.
• Operates within purchasing guidelines and provides ongoing vendor/contractor communications regarding work scheduling, billing, vendor relations, and insurance certifications.
• Approves and submits all invoices to the corporate office for payment.
• Schedules, trains, supervises, and evaluates all subordinate maintenance personnel, ensuring compliance with all required training.
• Ensures property goals for response and completion times are met.
• Prioritizes work orders and follows up on assignments to ensure timely completion.
• Oversees, prepares, and approves Purchase Orders in accordance with approved budget and company guidelines.
• Establishes emergency on-call procedures.
• Provides oversight for all company-owned equipment and small tools, coordinating or performing equipment maintenance inspections and records.
• Supervises the make-ready of vacated units.
• Executes regular documented inspections of the property.
• Manages systems to handle resident service requests.
• Establishes preventive maintenance procedures and maintains accurate records regarding requests and expenditures.
• Manages vendor relationships, including contract compliance and oversight.
• Assists the Community Director in performing annual/semi-annual site compliance inspections.
• Assists in all aspects of property maintenance, including grounds, custodial, preventive, corrective, deferred, and emergency maintenance.
• Contributes to resident retention programs.
• Ensures compliance with all company, local, state, and federal safety rules.
• Conducts regularly scheduled safety meetings and provides monthly and quarterly reporting.
• Provides technical guidance and inspects work to validate it is performed per requirements.
• Practices proper safety techniques and ensures unsafe conditions are corrected promptly.
• Ensures compliance with company policies and procedures.
• Drives a Company vehicle or personal/rental vehicle to conduct Company business more than 50% of the time.

Requirements

• Bachelor's Degree in Business Administration, Engineering, Construction Management, or other related disciplines preferred. In the absence of a degree, directly related job experience in the maintenance of multi-unit residential houses, apartment complexes, or other public use structures may offset the degree requirement.
• 4-6 years of experience in building maintenance required.
• Previous experience managing others preferred.
• Knowledge of the following trades/skills: electrical, HVAC, plumbing, carpentry, and general building maintenance.
• Able to perform work outside in all weather conditions and perform physical work, including lifting weights of up to 50 pounds regularly and above 50 pounds occasionally.
• Willing and able to work occasional on-call shifts.
• Self-motivated team player with strong attention to detail and the ability to prioritize in a fast-moving environment.
• Strong organizational skills, ability to multitask, and prioritize effectively.
• Effective leadership combined with strong technical knowledge and a positive, service-oriented attitude.
• Ability to motivate, delegate, and provide constructive feedback to a team.
• Excellent communication and interpersonal skills, with the ability to interact effectively with a wide range of people.
• High-level understanding of safety practices.
• High-level use of technology platforms daily.
• Valid and in-state Driver's License (DL) required.
• EPA 608 Certification required.
• OSHA-10 Training required.

Pay

The hiring range for this position is generally between $Min - $Mid (or Max if needed), exclusive of fringe benefits or potential bonuses. This position is also eligible for a performance bonus. Final salaries will be determined based on factors such as geographic location, skills, education, licenses, certifications, and experience.

Benefits

A competitive salary is part of a comprehensive total compensation and benefits package, including:

• Paid time off
• Medical, dental, life, and disability insurance
• HSA/FSA accounts
• Retirement plans
• Rewards programs