MAINTENANCE DIRECTOR

About the role

The Maintenance Director is responsible for ensuring the overall functionality and aesthetic appeal of the property, maintaining common areas and overseeing a wide range of maintenance tasks, including caulking, painting, basic electrical and plumbing work, repairs, flooring, fencing, roofing, and HVAC maintenance.

This role supports the Community Director in ensuring the property complies with State and Federal regulations and involves inspecting the property to determine units or systems requiring maintenance or repair, managing the completion of assignments, and completing resident requested service orders promptly.

Responsibilities

• Inspects property to determine units or systems requiring maintenance or repair and reports work needed to the Community Director
• Assists Community Director with move-out inspections
• Manages the completion of all ready assignments timely and professionally, ensuring completion in a zero-defect manner and in compliance with various regulatory requirements
• Completes resident requested service orders promptly in accordance with Company standards
• Works to maintain the property’s appearance, curb appeal and upkeep of the property
• Follows OSHA and Company safety standards
• Available to handle after-hours emergency problems as directed by the Community Director
• Assists in training and direction of maintenance team
• Develops and maintains relationships with vendors, negotiates pricing, collaborates on approved vendor list, and keeps vendor list updated
• Maintains a positive customer service attitude

Requirements

The ideal candidate will have knowledge of basic electric, plumbing, drywall/paint, carpentry, ceramic/tile, and appliance installation/removal and repairs, as well as EPA Universal and CPO certifications.

• High school diploma and some college or trade school, preferred
• Minimum of five (5) years general maintenance experience required
• At least three (3) years of apartment maintenance experience
• Previous supervisory experience required
• Ability to multitask, stay organized and meet deadlines

Physical Requirements

The Maintenance Director must be capable of lifting and carrying objects weighing up to 50 lbs. regularly and up to 100 lbs. occasionally, and requires the ability to stand, bend, stoop, squat, and kneel for extended periods.

The role also requires the ability to safely climb ladders and stairs as part of daily tasks.

Working Conditions

This is a hands-on role that combines physical work with occasional office responsibilities, with significant time spent outdoors and exposure to varying weather conditions and elements.