Maintenance Digital Adoption Lead

Responsibilities

• Support deployment, setup, and day-to-day use of handheld and tablet devices for maintenance technicians.
• Enable the use of AI-supported troubleshooting tools, including image-based diagnostics and guided problem-solving.
• Serve as the primary on-site expert for maintenance digital tools, working closely with ERA, IT, and Maintenance Leadership.
• Coach technicians on how to leverage AI tools to diagnose issues, reduce trial-and-error, and complete work orders more efficiently.
• Reinforce consistent use of digital maintenance workflows within CMMS and related platforms.
• Identify opportunities where AI and digitization can reduce downtime, improve first-time-fix rates, or simplify maintenance execution.

Qualifications

• High school diploma or equivalent required; technical certification or trade school training strongly preferred.
• 3–7 years of hands-on maintenance experience in a manufacturing or industrial environment.
• Demonstrated ability to troubleshoot equipment and understand end-to-end maintenance processes.
• Experience using CMMS systems and executing digital work orders.
• Strong comfort with tablets, mobile devices, and basic digital applications.
• Curiosity and aptitude for learning new technologies, including AI-enabled tools and digital workflows.
• Proven peer leadership with the ability to influence without formal authority.
• Strong communication skills—able to translate technical concepts into practical guidance for technicians.
• Continuous improvement mindset with a bias toward practical, scalable solutions.
• Self-directed, accountable, and comfortable operating in a newly evolving role.