Maintenance Coordinator - Inspector - Bennington Heights

About the role

We are looking for experienced technicians who will use their knowledge to maintain an inviting property and address its needs, including appearance, safety, the make-ready process, preventative maintenance, and repair.

Pay is based on experience — midpoint range is $23/hr.

How you will be successful

• Receive all incoming service requests, create and prioritize work orders, assign to technicians, and monitor progress to ensure issues are handled timely and to the satisfaction of the resident
• Troubleshoot service requests by diagnosing and resolving, when possible, prior to issuing work order
• Maintain positive communications with residents and provide excellent service through courteous and timely response to resident needs and concerns
• Communicate daily with property office reporting on progress of service requests
• Identify and report to management any safety concerns, hazardous conditions or maintenance needs
• Assist maintenance supervisor with maintaining an adequate inventory of materials and supplies
• Maintain organization and cleanliness of work areas and maintenance shops
• Embrace Mills values applying to all areas of responsibility and abide by Mills policies and procedures

Inspection Responsibilities

• Walking and performing a minimum of 32 inspections per day
• Communicate throughout the day with property office reporting on progress of unit inspections
• Walking and posting notices on doors informing residents of inspections
• Walking with pest control company to allow them access into units for the function of pest control duties
• Moving appliances, such as a refrigerator and/or stove out of the way for pest control company to perform their duties
• Maintain positive communication with residents and provide excellent service through courteous and timely response to resident needs and concerns
• Carrying an iPad or other electronic device to record, take photos, document unit conditions
• Transferring data obtained from inspections to computer
• Identify and report to management any safety concerns, hazardous conditions or maintenance needs
• Assist maintenance supervisor with maintaining an adequate inventory of materials and supplies
• Maintain organization and cleanliness of work areas, including maintenance shop
• Using own vehicle to go from building to building to perform all duties
• Serve as an essential team member for the property and assist with snow removal
• Support office and maintenance operations with hands-on assistance, including lifting, moving materials, and performing maintenance tasks when needed
• Perform other duties as assigned

What you need

• A high school diploma or GED; trade school degree preferred
• A valid driver’s license and proof of insurance as required by the property
• A compelling communicator with strong interpersonal, written and verbal communication skills
• A proven ability to maintain composure against obstacles; solving problems with keen insight
• Adept at building relationships and working in a team environment with proven track record of sharing ideas, providing encouragement, building on other’s ideas, giving due appreciation and bringing out the best in others