Maintenance Coordinator II

About the role

The Maintenance Coordinator II supports Maintenance teams and Directors within a specified region or portfolio of communities by providing a wide range of administrative, compliance, and regulatory support. This includes providing reporting, assisting in maintenance business processes, information collection and record keeping within the designated region or portfolio of communities.

Responsibilities

• Provides reporting, assists in maintenance business processes, information collection and record keeping within the designated region or portfolio of communities.
• Actively contributes to the creation of contracts, including the statement of work, and provides budgetary support through the monitoring and reporting of budget discrepancies.
• Processes invoices and, when necessary, reclassifications.

Requirements

• Minimum Qualifications: High School diploma or equivalent (GED) required. Bachelor’s degree preferred.
• Experience: 1 - 2 years of multi-family or related (retail, commercial, or hospitality) property management experience preferred. 2-3 years administrative experience.

Qualifications

• Knowledge, Skills and Abilities: Strong communication, organization skills and the ability to multi-task. Ability to prioritize duties accordingly. Listens and quickly develops rapport with residents and associates and successfully solves problems. Completes repetitive administrative tasks with high attention to detail and limited mistakes. Manages multiple on-going tasks and schedules and adheres to and enforces required deadlines. Reads and writes English as demonstrated by clear and concise written and verbal communications. Creates and delivers group presentations on function-related subject matter and writes reports in a clear, concise form. Performs basic arithmetic skills (measurement, addition, subtraction, multiplication, and division) to do basic calculations and analyses such as estimating, determining averages and percentages, and calculating totals. Ability to monitor and adhere to applicable AVB policies and Procedures and ensures compliance as needed with federal, state, and local laws, specifically Fair Housing regulations. Performs basic Microsoft Office applications such as word processing, spreadsheets, and presentations. Frequently operates general office equipment such as, but not limited to, personal computers, telephone, photocopying machine, facsimile machine, and postage machine. Frequently transports objects of up to 25 pounds across variable distances and possesses the necessary mobility and flexibility to store and retrieve packages from shelving. Exhibits ability to frequently stand, walk, stoop, kneel, crouch, crawl, and climb (stairs, ladders, etc.).

Skills

• Strong communication, organization skills and the ability to multi-task.
• Ability to prioritize duties accordingly.
• Listens and quickly develops rapport with residents and associates and successfully solves problems.
• Completes repetitive administrative tasks with high attention to detail and limited mistakes.
• Manages multiple on-going tasks and schedules and adheres to and enforces required deadlines.
• Reads and writes English as demonstrated by clear and concise written and verbal communications.
• Creates and delivers group presentations on function-related subject matter and writes reports in a clear, concise form.
• Performs basic arithmetic skills (measurement, addition, subtraction, multiplication, and division) to do basic calculations and analyses such as estimating, determining averages and percentages, and calculating totals.
• Monitors and adheres to applicable AVB policies and Procedures and ensures compliance as needed with federal, state, and local laws, specifically Fair Housing regulations.
• Performs basic Microsoft Office applications such as word processing, spreadsheets, and presentations.
• Frequently operates general office equipment such as, but not limited to, personal computers, telephone, photocopying machine, facsimile machine, and postage machine.
• Frequently transports objects of up to 25 pounds across variable distances and possesses the necessary mobility and flexibility to store and retrieve packages from shelving.
• Exhibits ability to frequently stand, walk, stoop, kneel, crouch, crawl, and climb (stairs, ladders, etc.).

Benefits

We Offer Comprehensive benefits — health, dental and vision, 401(k) with company match, paid vacation and holidays, tuition reimbursement, an employee stock purchase plan and more. Click on Benefits (https://jobs.avalonbay.com/benefits) for information.

Growth

• Growth based on achievement and promotion from within.
• Associate recognition (a company-wide recognition program that celebrates associate efforts and successes in contributing to the overall success of the organization – including destination awards, ‘AvalonBay’s Very Best’ recognition program and others!).
• A 20% discount on our incredible apartment homes.

Additional Info

• AvalonBay is proud to be an equal opportunity employer and is committed to an inclusive and diverse work environment free of discrimination and harassment.
• We believe that in order to achieve our purpose of creating a better way to live, we must recruit, develop and retain associates with a wide range of backgrounds, experiences and perspectives and create an environment that encourages all voices to be heard, understood and appreciated.
• AvalonBay makes employment decisions without regard to a person’s race, ethnicity, color, religion, sex, national origin, sexual orientation, gender identity, pregnancy (including childbirth, lactation or related medical conditions), age, physical or mental disability, genetic information (including characteristics or testing), citizenship status, military or veteran status, or any other status protected by the law.
• AvalonBay will consider for employment qualified applicants with criminal histories in a manner consistent with requirements under the law.
• Applications are being accepted on an ongoing basis.
• AvalonBay does not require or request that you provide any information that identifies your age, date of birth, or dates of school attendance or graduation. Please redact this information prior to the submission of your application and/or leave these fields incomplete on your application.
• For California residents, if you elect to apply to AvalonBay you accept the AvalonBay California Personnel Privacy Notice (https://www.avaloncommunities.com/california-personnel-privacy-notice/).