Maintenance Coordinator
About the Role
The Penske Maintenance Coordinator position is focused on managing inventory and administrative processes of the branch (branches) that support maintenance operational efficiency, effectiveness, customer satisfaction, and profitability.
Responsibilities
- Full oversight of inventory productivity at the branch(es) for timely service support while mitigating risk of inventory loss.
- Maintain optimal inventory levels through ordering parts according to sourcing procedure, ensuring suppliers deliver purchases defect-free and on-time by partnering with Centralized Parts Ordering on a daily basis.
- Receive and store parts in an organized and easily accessible manner.
- Ensure updates to PartsNet occur timely, complete frequent inventory cycle counts, and ensure parts are available when needed.
- Manage new and used battery inventory and ensure tires are on hand in the right quantity and specifications in an organized manner.
- Ensure warranty items are shipped and received on time, follow up on returns and warranty-grams in partnership with the warranty department.
- Partner with Customer Service Coordinator to ensure repairs are scheduled as parts become available.
- Provide vendor support and accountability, ensuring payments are processed correctly.
- Perform process analyses and reviews in areas such as Inventory, maintenance profitability, warranty campaigns, cycle counts, RO reviews, and other areas.
- Investigate and recommend solutions or guidance to issues posing a risk to profitability drivers.
- Use systems such as ServiceNet or AS400 to understand operational dynamics for problem-solving and process improvement.
- Support the branch financial manager by providing guidance and information that contributes to branch performance and profitability.
- Complete projects and tasks assigned by Branch Financial Manager and District Financial Manager.
Requirements
- High school diploma or equivalent required; degree preferred.
- Interpersonal and relationship-building skills with an ability to collaborate with branch team members.
- Competent written and verbal communication skills.
- 2+ years of experience in customer service and operations required.
- 2+ years working in a service and parts department preferred.
- Agile and quick learner, enjoys collaborative projects and continuous education.
- Advanced computer skills including Microsoft Word, Excel, Outlook, and PowerPoint.
- Regular, predictable, full attendance is an essential function of the job.
- Willingness to travel as necessary, work the required schedule, and work at the specific location required.
- Must complete Penske employment application, submit to a background investigation (including past employment, education, and criminal history), and drug screening.
Physical Requirements
The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Read, communicate verbally and/or in written form, remember and analyze information, and understand instructions or guidelines.
- Stand, walk, and sit; frequently use hands to touch, handle, and feel, and reach with hands and arms.
- Occasionally lift and/or move up to 25 lbs/12 kg.
- Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
Pay
$24.00/hour
Schedule
Monday - Friday, 8:30 AM - 5:00 PM
About the Company
Penske Truck Leasing/Transportation Solutions is a premier global transportation provider delivering essential and innovative transportation, logistics, and technology services. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success.
Primary location: Phoenix, AZ.