Maintenance Coordinator

Position focused on managing inventory and administrative processes at the branch(es) to support maintenance operational efficiency, effectiveness, customer satisfaction, and profitability.

Responsibilities

• Full oversight of inventory productivity at the branch(es) for timely service support while mitigating risk of inventory loss.
• Maintain optimal inventory levels through ordering parts according to sourcing procedure, ensuring suppliers deliver purchases defect-free and on-time by partnering with Centralized Parts Ordering daily.
• Receive and store parts in an organized and easily accessible manner.
• Ensure timely updates to PartsNet, conduct frequent inventory cycle counts, and ensure parts availability when needed.
• Manage new and used battery inventory and ensure tires are on hand in the right quantity and specifications in an organized manner.
• Ensure warranty items are shipped and received on time, follow up on returns and warranty-grams in partnership with the warranty department.
• Partner with Customer Service Coordinator to ensure repairs are scheduled as parts become available.
• Provide vendor support and accountability, ensuring payments are processed correctly.
• Perform process analyses and reviews in areas such as Inventory, maintenance profitability, warranty campaigns, cycle counts, RO reviews, and other areas.
• Investigate and recommend solutions to issues posing a risk to profitability drivers.
• Use systems such as ServiceNet or AS400 to understand operational dynamics for problem-solving and process improvement.
• Support the branch financial manager by providing guidance and information that contributes to branch performance and profitability.
• Complete projects and tasks assigned by Branch Financial Manager and District Financial Manager.

Qualifications

• High school diploma or equivalent required; degree preferred.
• Interpersonal and relationship-building skills with an ability to collaborate with branch team members.
• Competent written and verbal communication skills.
• 2+ years of experience in customer service and operations required.
• 2+ years working in a service and parts department preferred.
• Agile and quick learner, enjoys collaborative projects and continuous education.
• Advanced computer skills including Microsoft Word, Excel, Outlook, and PowerPoint.
• Regular, predictable, full attendance is an essential function of the job.
• Willingness to travel as necessary, work the required schedule, and work at the specified location.

Physical Requirements

• Read, communicate verbally and/or in written form, remember and analyze information, and understand instructions or guidelines.
• Stand, walk, and sit; frequently use hands to touch, handle, and feel, and reach with hands and arms.
• Occasionally lift and/or move up to 25 lbs/12 kg.
• Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

Schedule

Candidate must be able to work 2nd shift from 11 am to 8 pm. Schedule may include holidays based on business needs.

Shift differentials offered:

• Second shift: $2.00 (starting after 11 am)
• Third shift: $3.00 (starting after 9 pm)
• Weekend shift: $2.00 (Saturdays and Sundays regardless of start time)

Location

814 Pickettville Road, Jacksonville, FL 32220