Maintenance Coordinator

Key Responsibilities

• Provide administrative support to the Maintenance Department.
• Answer and direct telephone calls, respond to inquiries, and process incoming and outgoing correspondence.
• Cook and communicate with other departments.
• Enter, update, and track work orders in the WorkHub system; schedule service appointments and follow up on completion.
• Assist with customer follow-up and satisfaction reporting.
• Enter and track preventive maintenance and warranty work orders for staff and vendors through the WorkHub system.
• Process departmental invoices and assist with resolving vendor billing discrepancies.
• Order and maintain departmental supplies.
• Maintain vendor files and ensure contracts, insurance, and OSHA documentation are current.
• Aid with fixed asset inventory and maintain asset records in the WorkHub system.
• Aid with departmental schedules, calendars, and staff work schedules.
• Attend staff meetings and training sessions; cross-train in other departments as needed.
• Perform other duties as assigned.

Requirements

• A high school diploma or equivalent (GED) is required.
• One to three years of administrative, facilities, or maintenance coordination experience is preferred.
• Basic knowledge of building systems, maintenance operations, renovations, and facility services is required.
• Experience with work order systems, scheduling, and coordinating service requests is preferred.
• Strong organizational skills with the ability to prioritize tasks and maintain accurate records are necessary.
• Proficiency with computers and office applications; experience with computerized maintenance management systems is preferred.
• A strong attention to detail and problem-solving skills are essential.
• Effective communication and customer service skills when interacting with residents, staff, vendors, and contractors are required.
• The ability to coordinate multiple projects, schedules, and departmental activities is necessary.
• The ability to lift up to 50 lbs and perform physical tasks, including standing, bending, climbing, and walking is required.
• A valid Virginia driver's license is required.

Benefit Package

• Medical/Dental/Vision Insurance
• Paid Time Off + Six Paid Holidays
• 403(b) Retirement Savings Plan w/ Employer Contribution
• Employer Paid - Basic Life & AD&D Insurance
• Employer Paid - Short-term and Long-term Insurance
• College Tuition Reimbursement
• Employer Paid - Certification Training
• Employee Assistance Program (EAP)
• Legal Resources & Identity Protection Plan