Maintenance Coordinator

About the role

Completes work on vacant units for move-ins by performing the following duties.

Responsibilities

• Help manage day to day maintenance operations.
• Offer clerical support to management team.
• Help manage office procedures and scheduling.
• Manage move in/out keys and dates, scheduled vendors.
• Manage resident requests via Happy co.
• Manage Service Technicians with service requests.
• Maintain proper order of requests, scheduling future work with residents.
• Complete statement of deposit accounting on move outs after assessing damages.
• Assist with supply orders and generating PO's, processing invoices for maintenance related items.
• Pre-walk move-in units to ensure the highest standard/quality possible.
• Schedule vendors for turn units.
• Complete move-in inspections with the new resident, ensuring all concerns are taken care of.
• Take the lead on assisting residents with potential problems.
• Assist the administrative department with clerical duties, such as organizing work schedules.
• Provide call backs for quality of work insurance.
• Process work orders, organize invoices, and assist admin staff with payroll.
• Perform office duties, such as answering phones, emails, sending notices and replying to messages.
• Manage daily office operations and maintain an organized work environment.
• Facilitate communication between management and residents.
• Oversee and interpret the company's administrative policies and procedures.

Qualifications

• High school diploma or general education degree (GED); or 6 months to 1 year related experience and/or training; or equivalent combination of education and experience.

Skills

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively with residents one-on-one or groups of employees.
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
• Ability to deal with problems involving a few concrete variables in standardized situations.

Physical demands

• While performing the duties of this job, the employee is regularly required to use hands and fingers and reach with hands and arms.
• The employee is frequently required to stand, walk and sit.
• The employee is occasionally required to climb, stoop, kneel, crouch and crawl.
• The employee must occasionally lift and/or move up to 10 lbs.
• Specific vision abilities include close, distant, color and peripheral.

Work environment

The noise level in the work environment is usually moderate.