Maintenance Coordinator

Key Responsibilities

• Turn Board Management - Oversee and maintain the apartment turn board, ensuring unit readiness timelines are met. Coordinate with maintenance teams, vendors, and property staff to keep turns on schedule. Monitor progress and communicate updates on unit status and completion dates. Identify delays and proactively resolve scheduling conflicts.
• Vendor Coordination - Schedule and coordinate third-party vendors for maintenance and capital projects. Maintain vendor communication regarding work orders, timelines, and property access. Track vendor performance and ensure work is completed according to company standards. Process and organize vendor documentation as needed.
• Work Order Management - Review, assign, and monitor maintenance work orders for timely completion. Coordinate priorities between maintenance staff and outside contractors. Follow up on outstanding requests and ensure residents receive updates when appropriate. Generate reports and identify trends to improve response times and efficiency.
• Administrative Walks & Quality Control - Conduct routine administrative post turn walks to identify any remaining maintenance concerns and verify completion of work. Document findings and coordinate corrective actions.
• Key Management & Auditing - Maintain accurate inventory and control of property keys. Perform routine key audits and reconcile discrepancies. Ensure compliance with company key management policies and security procedures.
• On-Call Scheduling - Create and maintain the maintenance department's on-call rotation schedule. Coordinate schedule changes, holiday coverage, and emergency assignments. Communicate on-call expectations and updates to team members.

Qualifications

• High school diploma or equivalent required; associate's degree or related experience preferred.
• Previous experience in property management, maintenance administration, or Operations coordination preferred.
• Strong organizational and time management skills.
• Excellent written and verbal communication abilities.
• Ability to manage multiple priorities in a deadline-driven environment.
• Proficiency with Microsoft Office and property management software.
• Strong attention to detail and commitment to accuracy.
• Ability to work independently while collaborating effectively with cross-functional teams.