Maintenance Coordinator

About the role

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities.

The Maintenance/Administrative Coordinator serves as in-office support for the field service technicians. This position is responsible for administering the collection and compilation of information for billing, issuing, scheduling, processing, and tracking the completion of work orders, and serving in a support role for the Maintenance Manager with various projects.

Responsibilities

• Identify and resolve maintenance, materials, supplies, and staffing problems
• Maintain, update, and plan the schedule, including assigning tasks to staff and hiring contractors
• Inspect sites regularly, responding to complaints and evaluating current status and needs
• Review, evaluate, and prioritize requests for maintenance
• Report on activities, budget, supplies, and planned projects
• Other duties as assigned

Requirements

• Proficient knowledge of Microsoft Office products (Word, Excel, Outlook, etc.)
• Knowledge of general maintenance requirements (documentation, safety, required reporting, regulations, etc.)
• Professional communication skills (phone, interpersonal, written, verbal)
• Professional customer service skills
• Proficient knowledge of typical business correspondence (grammar, structure, punctuation, spelling)
• Proficient interpretation and completion of verbal and/or written instructions
• Knowledge of general office equipment (copier, fax, phone systems, etc.)
• Knowledge of company policies, procedures, and forms
• Time management and time-critical prioritization skills