Maintenance, Build & Service Engineer

About the role

Winbro Group Technologies is an acknowledged world market leader in the development and manufacture of advanced machine systems, technology and services. The Maintenance, Build & Service Engineer will work with our customers to ensure our products and systems provide maximum performance, improving productivity, reliability, and safety.

Responsibilities

• Work independently to troubleshoot and provide solutions to machine breakdowns, installation, commissioning, and on-going maintenance of Winbro equipment
• Maintain, service, and commission EDM, ECM, and Laser machine tools utilizing electrical, mechanical, pneumatic and high-pressure water systems troubleshooting skills
• Provide technical customer support during the installation, commissioning, and servicing of Winbro manufactured machinery
• Diagnosis of fault conditions and rectification of minor discrepancies
• Set-up, inspection and test of electrical and mechanical systems in a safe and controlled manner
• Responsible for the prompt identification and resolution of machine issues and breakdowns
• Installation and commissioning of Technical upgrade packages from mechanical, pneumatic and electrical drawings
• Executing on Preventative and Reactive maintenance at customer sites along with timely response to service requests
• Provide technical support and service training both internally and externally while maintaining professional and technical knowledge
• Accurate completion of written and PC based maintenance records
• Provide periodic reports to management including customer complaints, trends, and suggestions for improvement

Requirements

• High school or GED required, Vocational or Technical training recommended
• Must possess basic software skills and be proficient in Microsoft Office Suite (Word, Excel, PPT, & Outlook)
• 3-5 years of field service experience recommended
• Detailed working knowledge of PC based CNC equipment and drive systems as applied to complex 5 axis CNC machine tools
• Excellent all-round skills in Electrical/Electronic and Mechanical maintenance disciplines
• Working knowledge of PCs, general testing equipment & PC based control systems
• Understanding of non-conventional machine tools and experience with part programming and process development as applied to non-conventional machining equipment is preferred
• Able to read systems/machine layout with blueprints for installation onsite
• Ability to direct contractor(s) during systems/machine installations
• Perform intermediate PLC troubleshooting (ex: program editing and network connections)
• Experience of high voltage or high ampere machine tools will be of interest
• Excellent customer service and communication skills required
• Ability to work in a team
• Must possess a valid drivers' license
• Due to customer facility access requirements, must be a US Citizen or existing Green Card Holder

Benefits

Competitive pay, medical, dental, vision, short- and long-term disability, life insurance (employee, spouse, dependents), additional voluntary life available, voluntary ancillary benefit programs, 401k with company match, vacation, PTO, and 9 paid holidays per year. Shift differential paid for 3rd Shift 10:45 pm - 7:15 am